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Turn2us is committed to making sure that this website is accessible to everyone.
We have developed our website following web standards and accessibility guidelines.
Most browsers support jumping to specific links by typing keys defined on the website. We have set up the following access keys on our website to make it easier for users to navigate around the site.
ALT + 1 + Enter Turn2us home page ALT + 3 + Enter Site Map ALT + 5 + Enter Frequently Asked Questions (FAQs) ALT + 7 + Enter Compliments and Complaints ALT + S + Enter Skip to navigation
Users of the Firefox browser should apply the follow key combination to use our access keys - SHIFT + ALT + "key choice".
The text size is set in a way that makes it resizable in any browser, should you find it too small to read comfortably.
Headings are used on each page on the website. They make it easier to read pages by providing visual structure and help people using screen readers and other assistive technologies navigate the site.
Whenever possible, links have been written to make sense when accessed out of the original context. This helps visitors who may use a list of links to move around the site.
The content of the site has been written to be readable by as many people as possible. We have tried to use plain language that is jargon-free and easily understandable.
The Turn2us website has been awarded the Shaw Trust Web Accreditation.
To achieve this award, the Turn2us website underwent a fully comprehensive web accessibility audit involving over 60 hours of rigorous user testing against the World Wide Web Consortium's (W3C's) Web Accessibility Content Guidelines (WCAG 1.0, WCAG .2.0) and Section 508.
The Shaw Trust accreditation is the most comprehensive accessibility audit service available and is endorsed by The Guild of Accessible Web Designers (GAWDS).
Any site carrying this mark has been tested by people with a wide range of disabilities and found to be accessible.
We are committed to using plain English throughout our website and to making our content as readable as possible.
Our website has been approved by the Plain English Campaign (link opens in a new window), which allows us to display the Internet Crystal Mark.
This means the Plain English Campaign have checked that our site is clearly written and easy to use. They will also monitor it to make sure it keeps to their standards.
If there is anything on our site that you feel could be explained more clearly, please let us know by using our Contact Us form.
If you need help in making the web easier to use, including the Turn2us website, we recommend the BBC's My Web My Way (link opens in a new window) as a starting point. It provides jargon-free information on how you can change your web browser, computer, keyboard and mouse settings to make the web more accessible for you.
If you have any questions or suggestions regarding the accessibility of this site, please contact us.
Last updated: 29 June 2009
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