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Welcome to the July 2012 issue of our monthly e-bulletin for intermediaries. Read on to find out more about our Nominet Internet Award; the Prince's Countryside Fund grant we have received to help rural Welsh communities; an update on the Armed Services Advice Project in Scotland; information on tax credits; how you can participate in our Ask an Expert session on carers; and new dates for intermediaries workshops.

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Turn2us wins Nominet Internet Award

Press release about the Nominet Intermet Awards 2012

We are delighted to announce that Turn2us has won the Nominet Internet Award in the 'Charitable or not-for-profit work online' category. The Nominet Internet Awards celebrate initiatives from UK businesses, charities, individuals and public or private sector organisations that help to make the internet a more secure, open, accessible and diverse experience for all.

Read our press release about the Nominet Internet Awards

The Prince's Countryside Fund logoPrince's Countryside Fund grant to help rural Welsh communities

Thanks to a grant awarded to Turn2us by the Prince’s Countryside Fund, people in financial need living in rural areas of Wales will be helped to access Turn2us tools and services through local events, intermediary workshops and volunteer training.

Find out more about our rural Wales project

More information about the Armed Service Advice ProjectUpdate on the Armed Services Advice Project

Since July 2010, Turn2us and Citizens Advice Scotland have been working with Poppyscotland and other Armed Forces support groups to provide advice and support to members of the Armed Forces community in Scotland, through the Armed Services Advice Project (ASAP). In the first 21 months of service, 1,769 clients have been helped with wide-ranging advice needs.

Find out more about ASAP

Information on tax credit overpaymentsTax credits: change of circumstances, compliance checks and overpayments

It is important that tax credit claimants make sure that they let HM Revenue and Customs (HMRC) know of any change in their circumstances that might affect their claim – e.g. splitting up with their partner or moving in with a new one. This is to ensure that the correct amount of money is being paid and to avoid compliance checks and overpayments.

Read more about tax credit compliance checks and overpayments

Ask an ExpertAsk an Expert: Carers and help at home

This month's Ask an Expert session focuses on carers and support for people with disabilities at home. Experts include representatives of Trafford Carers Centre, Independent Age and Disability Rights UK. You can submit your questions between 25 and 31 July. Answers to a selection of those received will be published on the Turn2us website on 15 August.

Participate in our Ask an Expert: Carers session

Information on Northern Ireland intermediary workshopsAre you working with people in financial need in Northern Ireland?

Are you working with people in financial need in Northern Ireland? Would you like to know more about Turn2us online tools and services?  Why not attend one of our intermediary workshops to be held in Armagh (4 September), Portadown (5 September), Derry/Londonderry (7 September) and Coleraine (11 September)?

A 'Train the Trainer' workshop will also be held in Belfast on 13 September.

Find out more about our Northern Ireland workshops

Information about intermediary workshops in England, Scotland and WalesRegister for our intermediary workshops in England, Scotland and Wales

New dates have been scheduled for Turn2us intermediary regional workshops across England and Wales for September and October. Locations include Bangor, Birmingham, Durham, Exeter, London, Newcastle-upon-Tyne, Nottingham, Swansea and Truro. Places are also still available for our workshop in Ayr on 5 September and more dates in Scotland are currently being planned.

Register for our intermediary workshops

About us

Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help - online, by phone and face to face through our partner organisations. We are part of the national charity Elizabeth Finn Care.

Date of publication: July 2012

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