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Welcome to the September issue of our monthly e-bulletin for
intermediaries. Read on to find out more about how you can
support our 'Acting on Fuel Poverty' campaign; Employment and
Support Allowance developments; our new benefits and tax credits:
overpayments and fraud investigations resources; our Ask an Expert
sessions; and forthcoming intermediary workshops.
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Turn2us has launched its interactive online fuel
poverty map for a second year running - to highlight the varying
levels of fuel poverty across the UK and to encourage people to
access the support available ahead of their winter bills.
The map is part of our annual ‘Acting on Fuel Poverty’
campaign and this year it has been developed to include
further information on fuel poverty as well as additional resources
to help people who are affected find support.
Find out more about our Acting on Fuel
Employment and Support Allowance (ESA) has been much in the news
recently with the one year time limit for payment of contributory
ESA taking effect in May 2012. In this issue of Turn2us News,
we report on other issues relating to this
benefit, including the recording of medical assessments.
Read more about Employment and Support
know more about benefit and tax credit overpayments? Our
new information sheet explains how overpayments occur;
the rules about when they have to be repaid; and how to challenge
A separate resource discusses fraud investigations
and the procedures, processes and penalties involved.
Read our Overpayments: benefits and tax
credits information sheet
Read our Fraud investigations: benefits and
tax credits information sheet
The Ask an Expert feature on the Turn2us website
is a regular opportunity for
Turn2us service users to submit questions on a
specific topic relating to benefits, grants or managing money to a
panel of advisers who specialise in that area of information and
advice. We look back at the topics covered so far in 2012 and
what's planned for the rest of the year.
Find out more about Ask an
There are still places on our free, interactive,
intermediary workshops to be held in Exeter (5 October) and Leeds
(8 October) - with new dates and locations regularly
added to our schedule.
Register for our
Turn2us helps people
in financial need gain access to welfare benefits, charitable
grants and other financial help - online, by phone and face to face
through our partner organisations. We are part of the
national charity Elizabeth Finn Care.
Date of publication: September 2012
Turn2us is part of Elizabeth Finn Care, a national charity registered in England and Wales: 207812; and Scotland: SC040987.
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Visit the Elizabeth Finn Care website