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Welcome to the March 2011 issue of the Turn2us e-bulletin for intermediaries. Read on to find out more about April benefits changes, Benefits Awareness Month and the answers to our first Ask an Expert feature on redundancy.



April benefits changes - how will they affect your clients?

Information about forthcoming benefits changesSignificant benefits changes come into force in April, particularly affecting people claiming housing benefits or Tax Credits as well as pensioners and those who have dependent children.

Check our guide to the April benefits changes


April isTurn2us Benefits Awareness Month

Benefits Awareness Month web pageNext month we launch our first Benefits Awareness Month – a nationwide media campaign that aims to encourage individuals in financial need, and intermediaries who support them, to use the Turn2us online Benefits Checker to check and claim the benefits they are entitled to.

The campaign will be promoted throughout the month on our Facebook and Twitter sites. Follow us to find out how you can get involved.

Support Turn2us Benefits Awareness Month


Ask an Expert redundancy session answers

Ask an Expert answers pageRedundancy was the subject of our launch feature last month and you can read the answers from our experts on our website now. Don't forget to submit your questions for the next session starting 23 March which will focus on the upcoming benefits changes and the effects they might have on entitlement.

Read the answers to our Ask an Expert redundancy feature


Demand increases for Turn2us intermediary workshops

Information on Turn2us intermediary workshopsThe demand for our free workshops for intermediaries about Turn2us services has been particularly high in the first three months of this year. We are also providing more in-house workshops for specific organisations providing financial information and support to vulnerable people.

Find out more about Turn2us intermediary workshops


New partnership with Wales and West Housing Association

Article on Turn2us working with Wales and West Housing AssociationAn exciting new partnership between Turn2us and Wales and West Housing Association (WWHA) aims to encourage 24,000 WWHA residents to use Turn2us online tools to check their entitlement to benefits and eligibility for charitable grants

Read about our partnership with Wales and West Housing Association


About us

Turn2us helps people in financial need and those who support them access welfare benefits, grants and other financial help – via its accessible website, free, independent, confidential helpline and services for intermediaries. It is part of Elizabeth Finn Care.

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Date of publication: March 2011

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