Turn2us - to access benefits & grants.

Helpline Development Manager

c. £39,000 p.a.
Hammersmith, W6

Turn2us, part of the Elizabeth Finn Care charity, helps people access the money available to them – through benefits, grants and other financial help.

Working closely with the Turn2us helpline provider, a third party based in Wales, you will be responsible for planning and managing the development of the Turn2us helpline and a range of projects to support the delivery of helpline services.

The successful candidate will have demonstrable experience in project management and planning and commissioning helpline services; with a proven track record of influencing and building strong relationships with suppliers and key stakeholders. You will have working experience in delivering customer service improvements and be able to manage a large annual expenditure budget. You will be a self-motivated and passionate individual who is determined to make a difference to the lives of people in financial need.

Download the Helpline Development Manager role profile (PDF,84kb)

For more information about this exciting opportunity, please email recruitment@elizabethfinn.org.uk. Or to apply, please forward your CV with a supporting statement demonstrating how you meet the personal specification.

Closing date: 25 March 2010.

Interviews will be held 1 April 2010.

About Elizabeth Finn Care

Elizabeth Finn Care is an equal opportunities employer and welcomes applications from members of all communities. Employee benefits include a stakeholder pension, flexible working, childcare vouchers, cycle to work scheme, season ticket loan and generous discounts with local businesses.

*Please note – due to the high volume of applications we receive only short-listed candidates will be contacted.

Page updated: 10 March 2010