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Workshops for intermediaries

Turn2us has a programme of workshops across the UK to help front-line workers and volunteers (‘intermediaries’) use Turn2us’ tools and services to support people in financial need. 

Types of workshop

We offer the following types of workshops for organisations which support people in financial need by finding benefits, grants and other financial and practical information for them.  :

  1. Maximising_Income: Benefits_and_Grants_(PDF_file_size_92kb)
  2. In-house training.


Participants will need to be familiar with using the internet and pre-course preparation is required for all workshops.

Turn2us Maximising Income Workshops: who to contact

For more information on our intermediary training programme in the country of the UK you live or work in; to put your name on waiting lists for cancellations where workshops are full; or to be advised when new dates are added, contact:

England: Turn2us Training Co-ordinator, at email:

Northern Ireland: Finbarr Fitzpatrick, National Officer for Northern Ireland, at email: or telephone: 028 90614167 or 0789 636 7863.

Scotland: Ross Craig, National Officer for Scotland, at email: or telephone: 0780 796 7463.

Wales: Pat Cripps, National Officer for Wales, at email: or telephone: 0780 796 7460.

Turn2us Maximising Income: Benefits and Grants Workshops


To book a place or for more information, contact: The Turn2us Training Co-ordinator at email:

  • Friday 21 November 9.30 am - 12.30 pm or 1.30 - 4.30 pm

Venue: Crossover Resource Centre, 619 Bordesley Green, Birmingham B9 5XZ.

  • Thursday 27 November 9:30 am-12:30 pm and 1:30 pm – 4:30 pm

Venue: Crawley Library, Southgate Avenue, Crawley, RH10 6HG.


Tuesday 25 November 9.30 am - 12.30 pm or 1.30 - 4.30 pm

Venue: YMCA Central Derby, 1 The Old Maltings, Forman Street, Derby DE1 1JQ.

  • Monday 20 October 9.30 am - 12.30 pm or 1.30 - 4.30 pm

Venue: East Sussex Disability Association, 1 Faraday Close, Eastbourne BN22 9BH.

London (Hammersmith)
  • Friday 14 November 9.30 am - 12.30 pm or 1.30 - 4.30 pm
  • Friday 12 December 9.30 am - 12.30 pm or 1.30 - 4.30 pm

Venue: Hythe House, 200 Shepherds Bush Road, London W6 7NL.

  • Tuesday 18 November 10.00 am - 1.00 pm and 1:30 pm - 4:30 pm

Venue: Nottingham City Council, Central Library, Angel Row, Nottingham NG1 6HP.

  • Thursday 20 November 9.30 am -12.30 pm and 1.30 am - 4.30 pm

Venue: QV Offices, 25-27 Queen Victoria Street, Reading, Berkshire RG1 1SY.

Please note: for the Reading workshop, participants must bring their own laptops/tablets.


For more information; to book a place; or to go on a waiting list for cancellations/further dates, please contact: Ross Craig, National Officer for Scotland, at:


T: 0780 796 7463

  • Tuesday 21 October 10.00 am – 1.00 pm (Fully booked)

Venue:  Dundee Voluntary Action, 10 Constitution Rd, Dundee, Angus, DD1 1LL.


For more information, to book a place, or go on a waiting list for cancellations/future dates, contact: Pat Cripps, National Officer for Wales, at:


T: 0780 796 7460

  • Thursday 20 November 9.30 am - 12.30 pm

Venue: St Dogmaels, Cardigan. 

  • Wednesday 3 December 9.30 am - 12.30 pm or 1.00 - 4.00 pm

Venue: Women’s Workshop Project, Clarendon Road, Cardiff, CF10 5FB.

In-house workshops

Turn2us can also arrange in-house workshops to meet the training needs of your organisation on a date and at a venue to suit you.

If you would like to discuss whether an in-house Turn2us workshop would be suitable, please contact: Turn2us Training Co-ordinator, at email: or telephone: 020 8834 9217.

Turn2us intermediary accounts

Offer you advanced resources to help you in your work

Register for an intermediary account

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