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Workshops for intermediaries

Turn2us has a programme of workshops across the UK to help front-line workers and volunteers (‘intermediaries’) use Turn2us’ tools and services to support people in financial need. 

Types of workshop

We offer the following types of workshops for organisations which support people in financial need by finding benefits, grants and other financial and practical information for them. 

  1. Maximising_Income: Benefits_and_Grants_(PDF_file_size_59kb)
  2. In-house training.


Participants will need to be familiar with using the internet and pre-course preparation is required for all workshops.

Turn2us Maximising Income Workshops: who to contact

For more information on our intermediary training programme in the country of the UK you live or work in; to put your name on waiting lists for cancellations where workshops are full; or to be advised when new dates are added, contact:

England: Michelle Brookes, Turn2us Training Co-ordinator, at email:

Northern Ireland: Finbarr Fitzpatrick, National Officer for Northern Ireland, at email: or telephone: 028 90614167 or 0789 636 7863.

Scotland: Ross Craig, National Officer for Scotland, at email: or telephone: 0780 796 7463.

Wales: Pat Cripps, National Officer for Wales, at email: or telephone: 0780 796 7460.

Turn2us Maximising Income: Benefits and Grants Workshops


To book a place or for more information, contact: Michelle Brookes, Turn2us Training Co-ordinator at email:


  • Tuesday 10 March  9.30am – 12.30pm or 1.30pm – 4.30pm 

Venue: YMCA Central  Derby, 1 the old maltings, Forman Street, Derby DE1 1JQ.

  • Thursday 5 February 9.30 am - 12.30 pm or 1.30 - 4.30 pm

Venue: Crossover Resource Centre, 619 Bordesley Green, Birmingham B9 5XZ.


Thursday 26 February  9.30 am – 12.30 pm or 1.30 pm – 4.30 pm 
Venue: Crawley Library, Southgate Avenue, Crawley, RH10 6HG.

  • Tuesday 17 February 9.30 am – 12.30 pm or 1.30 pm – 4.30 pm 

Venue: St Vincent Support Centre, 82 York Road, Leeds LS9 9AA.

London (Hammersmith)
  • Tuesday 24 February 9.30 am - 12.30 pm or 1.30 - 4.30 pm
  • Monday 30 March 9.30 am - 12.30 pm or 1.30 - 4.30 pm.

Venue: Hythe House, 200 Shepherds Bush Road, London W6 7NL.


  • Friday 13 February 9.30am – 12.30pm or 1.30pm – 4.30pm

Venue: Maidstone Skills and Community Centre, Titchfield Road, Maidstone, Kent, ME15 8FX.


  • Wednesday 25 March 9.30 am – 12.30 pm or 1.30 pm – 4.30 pm

Venue: St Thomas Centre, Ardwick Green North, Manchester, M12 6FZ.

Stoke on Trent
  • Tuesday 24 February  9.30am – 12.30pm or 1.30pm – 4.30pm 

Venue: The IT suite, City Central Library, Bethesda Street, Hanley, Stoke-on-Trent, ST1 3R.

In-house workshops

Turn2us can also arrange in-house workshops to meet the training needs of your organisation on a date and at a venue to suit you.

If you would like to discuss whether an in-house Turn2us workshop would be suitable, please contact: Turn2us Training Co-ordinator, at email: or telephone: 020 8834 9217.

Turn2us intermediary accounts

Offer you advanced resources to help you in your work

Register for an intermediary account

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