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Retail Trust is the only charity that looks after the needs of
all three million people working in retail in the UK and
The Retail Trust Helpline (0808 801 0808) is a free and
confidential service that offers independent advice and access to
free counselling, free legal and debt advice, free hardship grants,
free course funding for career development and much more.
The Helpline team offer support with all kinds of personal
issues including bullying, racism, abuse, crime, drugs and debt.
You can call about absolutely anything, so if you need to talk
about something, please get in touch.
We look after everyone working on the shop floor, in the store
warehouses, head office staff, logistics teams, online staff and
everyone in between, including those in the boardroom. We also look
after those retired from the retail sector and people who have been
made redundant from retail.
Through the Retail Trust Helpline, you can access a range of
Linda suffers from a degenerative congenital disease of the
joints and is deemed unfit for work by her doctor. She cannot use
the stairs and with the bathroom and bedroom located upstairs, her
living conditions are extremely difficult. A local charity has
helped her to secure a bungalow with disability adaptations
installed. They approached Retail Trust for a contribution towards
removal costs to enable her to move into this property, which is
more suited to her needs. Retail Trust agreed to help Linda with
her removal costs. Moving into this property will significantly
improve Linda’s quality of life.
After suffering a stroke, Geoffrey struggles to get into the
shower and has to rely on his son to help him with getting in and
out, which means he can only shower when his son is
available. Fitting installation of the walk-in-shower will
enable him to remain independent, and access the shower without any
support. Retail Trust awarded Geoffrey £500 towards the
installation of walk-in shower.
Adam’s financial difficulties began when his partner died; he
was supporting them both financially. He suffered severe depression
after this and is receiving support from his GP. Adam was
unaware during this time that he was eligible for income support
and did not claim benefits and became behind with his rental
payments. The landlord is looking to pursue an eviction order
unless the rent arrears can be substantially reduced. Adam made
significant strides to manage the depression and has succeeded in
securing part time employment. He will be able to meet future
rental payments with benefits supplementing his wages. Retail Trust
made contributions towards paying off his rental arrears debt and
this financial support will enable him to continue making progress
in his efforts to get his life back. Furthermore, it will ensure
that he does not become homeless.
Freephone: 0808 801 0808 seven days per
Outside UK: +44 845 766 0113
Text HELPLINE plus your question or query to 88010*
Helpline Online (link opens
in a new window) - where you will find information on many
issues under the headings of Work, Money, Legal, Self and
Trust on the Turn2us Grants Search database
Turn2us is part of Elizabeth Finn Care, a national charity registered in England and Wales: 207812; and Scotland: SC040987.
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