Web links policy

1. Linking to our website
2. Linking to our Benefit Calculators
3. Requesting a link to your website

1. Linking to our website

If you offer support and advice to people in financial need and you want to let more people know about the money that may be available to them through welfare benefits and charitable grants, you can do so by setting up a link to our website.

1. All links should point to http://www.turn2us.org.uk

2. If you require a brief description about Turn2us to use on your website, please use the following:

"Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations."

3. If you would like to include an image in your link, please use the logo below:

Please inform us of any links you make to our website, as we reserve the right to request the removal of any link that we feel is inappropriate or conflicts with our work and purpose.

A link to the Turn2us website must not be used to imply an endorsement of your website, related products or services or for any other commercial purposes.

2. Linking to the Turn2us Benefits Calculator

Our free Benefit Calculators are presented for use only by members of the public and intermediaries working for charitable organisations.

The terms of our licence do not allow the use of these tools by advisers unless they are working for a charity. This includes advisers employed by Work Programme providers and their sub-contractors (when utilising the tools for Work Programme activities), local authorities and social housing providers. In addition, Work Programme providers, local authorities, governmental bodies, and social housing providers may not link to the Benefit Calculators from their website.

3. Requesting a link to your website

The Turn2us website includes many links to organisations that provide useful resources to our users. These websites are not subject to our control, their owners are independent from us and we do not endorse or accept any responsibility for their content. We are also not responsible for any transactions that occur between users and these external sites.

We link to:

• National public and charitable organisations that are free to access and provide information and services or engaged in research or campaigning activities relevant to Turn2us’s work (i.e. enabling people to access the money available to them – through welfare benefits, grants and other financial help).

We do not link to:

• Local organisations providing benefits, legal, housing or other practical advice. This is because the Turn2us website contains a ‘Find an Adviser’ tool, which links users of the website to local advice services.  If you want to be listed on this resource, contact: informationteam@homelesslink.org.uk
• Commercial websites, i.e. those whose primary purpose is to endorse or sell products or services, except where a specific partnership arrangement has been agreed with Turn2us (in which case the nature of this agreement will be clearly stated on our website)
• Websites that promote services that are not relevant to our service
• Individual, personal websites offering information or advice on the subjects the website covers
• Sites that contain illegal, offensive or misleading information
• Non-UK sites.

If you would like to request a link to your site, please email: admin@turn2us.org.uk

The decision whether or not to link to your site will be made by Turn2us and is final. We do not enter into any correspondence about decisions.

Last updated: 20 February 2013