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Here you will find details of news stories that have been published on the Turn2us home page and Twitter feed (link opens in a new window).

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5/17/2013 10:00:48 AM

Jobseeker’s Allowance sanction

If you claim Jobseeker's Allowance (JSA), you may have to undertake certain actions, such as attending a training course or taking part in an employment scheme. If you fail to do this, without a good reason, you may be sanctioned which means having your benefit reduced.

New figures from the Department for Work and Pensions (DWP) show that the number of Jobseeker's Allowance (JSA) sanctions has more than doubled in just over ten years; rising from 279,840 in 2001, to 680,180 in 2012.

The Guardian newspaper has reported signs of a targets culture in the administration of benefits on a number of occasions, finding at least 16 jobcentres around the country involved in “a drive to kick people off benefits” due to the pressure of meeting targets.

 

An internal inquiry into this ‘targets culture’ was carried out by the DWP. The resulting report admits: "We have found a limited number of instances where a local manager has misinterpreted the instructions” but they “found no evidence people are being wrongly sanctioned”.  They add that the misunderstanding between the department and some jobcentre managers has been resolved.

 

The Government have gone on to set out the terms of a yearlong independent review into the operation of JSA sanctions. The review will evaluate, and provide recommendations about, the clarity of information provided to JSA claimants. This covers:

  •     The information provided at the start of the claim, about the consequences of failing to take part in back to work schemes;
  •    The information provided where a claimant has failed to take part in a scheme, about how they can avoid a sanction by showing ‘good cause’ and that they can apply for a review or appeal if a sanction is imposed;
  •   The information provided where a sanction has been issued, about the reason why and the options they have, including application for hardship payments, and an explanation of the review and appeals process

Read The Guardian’s article: “DWP report accepts mistakes made on welfare sanctions by jobcentres”

5/15/2013 8:41:01 AM

Rise in Child Poverty Figures

A new study by the Institute for Fiscal Studies claims that universal Credit will not be able to compensate for other benefit cuts on poverty.   two adults and a child

The report predicts increases in both relative and absolute poverty, finding that;

“In the UK, relative child poverty is projected to increase by 6.0ppts between 2010–11 and 2020–21, reversing all of the reductions between 2000–01 and 2010–11. In 2020–21, child poverty is projected to be 23.5% and 27.2% using the relative and absolute low-income measures respectively, compared to targets of 10% and 5%.

This translates to increases across the decade of 1.1 million in the number of children in poverty according to the relative low-income measure, and 1.4 million in the number of children in poverty according to the absolute low-income measure.”

For more information on this area please visit the Universal Credits section of the Turn2us website for more information.

5/10/2013 11:15:09 AM

Squeeze on social care budgets

Association of Directors of Adult Social Services website (link opens in a new window)A substantial squeeze on services for older people, people with disabilities and on fees to providers, has been recorded by the latest annual survey of social care budgets carried out by the Association of Directors of Adult Social Services (ADASS).

Key findings

The survey shows that, despite much welcomed resources being transferred from the NHS to local authority-funded social care, directors of adult social services are planning to save another £800 million in the 12 months to April.

Overall, in the three years since the beginning of the current austerity programme, some £2.68 billion savings will have been made by adult social care - 20 per cent of net spending. And although many of these savings have been achieved by increased efficiencies, social care leaders have been quick to point out that these  weren’t simple `back-office’ adjustments, but were gained by "providing different, more cost effective packages of care, or reduced levels of care, to many elderly or disabled people."

Next two years

According to ADASS President, Sandie Keene, "gazing into the next two years, without additional investment from that already  planned, an already bleak outlook becomes even bleaker."

Two of the most marked trends indicated by the survey show that some 13 per cent of the planned savings (£104 million) will result in direct withdrawal of services, while nearly a fifth of councils thought that a reduction in the levels of personal budgets would be 'highly important'.

Mrs Keene went on: "Directors everywhere are well aware of the difficult economic choices the country is facing and having to make. And we are well aware of the enormous help given to our departments by inward transfers of NHS funds. Social services departments, too, have gone many an extra mile to make their services more efficient although, as our survey shows, these efficiencies are sometimes nowhere near so `painless’ as they sometimes seem.

"However, taking all these views and developments into consideration, it is absolutely clear that all the ingenuity and skill that we have brought to cushioning vulnerable people as far as possible from the effects of the economic circumstances cannot be stretched any further, and that some of the people we have responsibilities for may be affected by serious reductions in service – with more in the pipeline over the next two years."

Source: Association of Directors of Adult Social Services (ADASS) (link opens in a new window)

Also in the news

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Care

Housing

Transport

Date of publication: 13 May 2013

5/10/2013 10:31:20 AM

Benefit fraud and error figures published

Gov.UK Department for Work and Pensions section (link opens in a new window)The Department for Work and Pensions (DWP) has published the latest statistics on benefit fraud and error in 2012/2013.

Preliminary estimates for fraud and error in 2012/13 show £1.2bn of benefit spending is lost due to fraud, £1.6bn due to claimant error, and £0.7bn due to official error.

The figures show falls in official error covering pension credit and jobseekers allowance to their lowest levels ever. The percentage of benefits overpaid due to official error has fallen to 0.4%.

Key statistics

Overpaid

  • 4.6%, or £250m, of Income Support expenditure (£5.5bn)
  • 4.2%, or £220m, of Jobseeker’s Allowance expenditure (£5.3bn)
  • 5.5%, or £420m, of Pension Credit expenditure (£7.6bn)
  • 5.3%, or £1,270m, of Housing Benefit expenditure (£23.8bn)

Underpaid

  • 1.1%, or £60m, of Income Support expenditure (£5.5bn) was underpaid
  • 0.3%, or £10m, of Jobseeker’s Allowance expenditure (£5.3bn) was underpaid
  • 2.1%, or £160m, of Pension Credit expenditure (£7.6bn) was underpaid
  • 1.3%, or £300m, of Housing Benefit expenditure (£23.8bn) was underpaid.

Read the Turn2us information sheet on Benefit and Tax Credits: Overpayments

Read the Turn2us information sheet on Benefit and Tax Credits: Fraud Investigations

Source: Gov.UK Department for Work and Pensions section (link opens in a new window)

Date of publication: 10 May 2013

5/9/2013 10:18:56 AM

Wales: Turn2us events for rural families

Information about Turn2us Welsh workshopsDo you live in rural Wales? Would you like to know more about how Turn2us may be able to help you if you are on a low income and struggling to make ends meet?

Later this month, Turn2us, working with Denbighshire Citizens Advice Bureau, are running a series of information, advice and support sessions to rural families in five different village communities.

What do these rural events offer?

Funded by the Prince’s Countryside Fund. these events will provide information on Turn2us resources, such as the Benefit Calculator and Grants Search database, as well as signpost you to other national and local sources of help on issues such as debt management or personal credit.

Although Turn2us have previously run events like this in Wales, Denbighshire CAB haven't travelled to isolated rural communities like this before. However the support is much needed as rural Welsh communities have been badly hit by recent floods and snow storms and many are struggling on reduced incomes.

Dates

The following events for rural families will be held in Wales in May. These are not aimed at intermediaries but you might like to tell your clients about them.

  • Thursday 16 May 10.30 am to 1.00 pm Venue: Llysfasi College, near Llanfair Duffryn, Clwyd, from 10.30 till 1.00pm
  • Monday 20 May 9.30 am to 12.00 noon Venue: Henllan Post Office
  • Tuesday 21 May 9.30 am to 12.00 noon Venue Llandyrnog Book Club
  • Wednesday 22 May  9.30 am to 12.00 noon Venue: Trefnant Community Centre
  • Thursday 23 May 12.00 noon to 2.00 pm The Raven Community Pub, Llanarmon yn lal.

More information

For more information about these events or our work with intermediaries in Wales, contact: Pat Cripps, National Officer for Wales, at email: Pat.cripps@elizabethfinn.org.uk or telephone: 01676 541 654 or 01443 827 631.

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Debt

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Local councils

Queen's Speech

Date of publication: 9 May 2013

5/7/2013 2:03:29 PM

Join the Turn2us intermediaries forum

Turn2us intermediaries forum home page (link opens in a new window)A new online forum for intermediaries has been added to the Turn2us website.

Why an intermediaries forum?

The results of a survey of our intermediary users showed that over two-thirds of you thought an interactive message board/forum on the Turn2us website would be useful. This backs up the feedback we have received from intermediaries who have attended our workshops.

What does the forum offer?

The new forum provides you with a place where you can:

  • Interact with others working in the same field
  • Build relationships
  • Share your benefit/grant queries with peers
  • Contribute tips and news about securing benefits and grants for clients.

Please let us know if there is something in particular you would like to see on the forum or if you have any other comments about this exciting new development.

We look forward to you logging on and becoming part of the Turn2us forum community.

Logging on

Please note you have to be a registered Turn2us intermediary user to post or respond to messages.

However, you can login as a guest to just view the forum.

Access the Turn2us intermediaries forum login page

Also in the news

Care

Child poverty

Families

Pensions

Queen's Speech

Date of publication: 8 May 2013

5/7/2013 9:43:15 AM

Universal Credit in danger of failing to deliver on key objectives

TUC press release (link opens in a new window)Universal Credit is in danger of failing to deliver on its key objectives, according to a new report - Will Universal Credit Work? - published on 7 May by the Child Poverty Action Group (CPAG) and the Trade Union Congress (TUC).

Key findings

The report says:

  • Although Universal Credit will improve some aspects of the benefits system, its ability to lift families out of poverty and remove barriers to working will be severely undermined by the government's wider tax credit and benefit changes - with nine in ten families gaining nothing overall from its introduction.
  • Warns that the generosity of Universal Credit is often overstated by ministers and that for those households who do gain from its introduction many will see any benefits offset by recent social security cuts.

Three key areas

THe study looks at Universal Credit's three main objectives:

  • to reduce poverty
  • make work pay
  • to simplify benefits.

It raises doubts about each, especially when considered alongside other government changes:

Reducing poverty

Only around one in ten working age households will see any overall gain from Universal Credit, when other benefit reforms are taken into account, says the report. Disabled claimants who work and currently receive the disabled workers' element of the working tax credit will see also a huge drop in their annual incomes of over £2,800.

Making work pay

Second earners (someone whose partner is already in work), those who pay high childcare fees or who have mortgages, will gain very little under Universal Credit. As a result, taking a job or increasing their hours may not always be worthwhile

Benefits simplification

Requiring people to claim online and make joint claims with their partners will make the process more complicated for many at a time when advice services are also being cut.

Comments

TUC

Commenting on the report, TUC General Secretary Frances O'Grady said: "Universal Credit is not bad in principle, but taken together with the other benefit changes introduced by the government, it will make most people worse off.

"And for all the claims of simplicity, in practice it is such a complex system that the government has been forced to delay its roll-out.

"We also concerned at the impact Universal Credit will have on disabled workers, as well as its plans to take away benefits from second earners as soon as they find work.

"Ministers must not turn a blind eye to these problems or Universal Credit will fail to help those very people it has been designed to support. This report provides a useful blueprint for improving Universal Credit so that it can make a real difference to families."

Child Poverty Action Group

Child Poverty Action Group Chief Executive Alison Garnham said: 'Universal Credit seeks to address many of the shortcomings of the current benefits system by being simpler and providing incentives for claimants to earn more.

"But Universal Credit lets itself down on many fronts. It introduces new complexities into the benefits system such as joint payments and new rules on savings. In addition, the financial gains for many are underwhelming, and the new system will rely as much on the stick as the carrot to incentivise claimants into work.

"Universal Credit is also blind to conditions outside of the benefits system: a lack of suitable jobs, the high costs of housing, and expensive childcare to name a few. Taken in isolation, Universal Credit may increase some households' incomes, but what financial gains they receive are more than wiped out as a result of the government's broader programme of cuts.

"Many of Universal Credit's shortcomings can be fixed but if the government wants to reduce poverty, it needs to take a long, hard look at its broader policies rather than expect Universal Credit to save the day."

Read the Turn2us Universal Credit information section

Access the Turn2us Benefits Awareness website (link opens in a new window)

Sources: TUC (link opens in a new window)

Also in the news

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Families

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Date of publication: 7 May 2013

5/3/2013 9:49:52 AM

Scams Awareness Month

Turn2us Financial Scams information sheetCitizens Advice and the Trading Standards Institute are running Scam Awareness Month throughout May.

The key message of the campaign is: Scams are crimes – help stop them!

The organisations want to drive home the message that scams are not just some kind of minor irritant – they are criminal frauds that harm millions of people, sometimes with catastrophic results for individuals and families.

Read the Turn2us Financial Scams information sheet

Read the Guardian's article on 27 common scams to avoid (link opens in a new window)

Source: Trading Standards Institute (link opens in a new window) and Citizens Advice (link opens in a new window)

Also in the news

Debt

Energy

Queen's Speech

Date of publication: 6 May 2013

5/2/2013 3:00:55 PM

Scotland: Welfare Reform Mapping Report

Scottish Council for Voluntary Organisations website (link opens in a new window)The Scottish Council for Voluntary Organisations (SCVO) has published its Welfare Reform Mapping Report, which includes evidence from around 400 people across the third sector in Scotland on how welfare changes are affecting their organisations.

Key findings

The key findings of the report include:

  • Gaps in provision already exist and organisations do not have the resources to fill them
  • Over 40% of respondents cite a lack of long-term funding and inability to plan ahead as a critical issue for them. Gaps exist in areas such as advice, advocacy, community support, IT, transport and access to financial services
  • Many organisations feel that members of the public have poor understanding of the reforms and the stigma attached to claimants is a significant challenge
  • 35% of respondents cite poor public awareness of the welfare changes and almost 30% negative public attitudes towards benefit recipients as critical issues
  • Demand for support and services provided by third sector organisations has increased according to 72% of survey respondents due to the impact of welfare reform
  • In particular, changes to disability-related benefits (including an increase in appeals), housing benefits, and growing complexity of the system, are driving increased demand. Some organisations are already being diverted from their main purpose to support people through the reforms
  • Demand is expected by 88% of organisations to increase in the coming months, with 60% saying they expect to see demand increase significantly
  • This is true of all types of organisations, across all areas of Scotland. Some organisations report that they are already operating at full capacity
  • There are some strong collaborations and innovative projects across the sector.

Find out more about the Scottish Council for Voluntary Organisations Welfare Reform Mapping Report (link opens in a new window)

More information on benefit changes

See the Turn2us Benefit Awareness microsite

Sources: Scottish Council for Voluntary Organisations and Rightsnet (link opens in a new window) 

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Date of publication: 3 May 2013

5/2/2013 10:00:17 AM

Warning on paying back interest-free mortgages

Money Advice Service website (link opens in a new window)Borrowers with interest-free mortgages are being warned that they need to take steps to ensure they can repay the original loan when the mortgage term expires.

Up to one in three borrowers are estimated to have this type of mortgage. Unlike a repayment mortgage, you only pay off the interest accrued on your loan each month, not the capital. This means that you still need to pay off the original loan at the end, for example by using an investment scheme.

The Financial Conduct Authority's concern

“My advice to borrowers is to not bury your head in the sand – take action now,” said Martin Wheatley, chief executive of the Financial Conduct Authority, the UK's financial regulator.

“Understand the terms of your mortgage agreement and take control; work out if you can repay the outstanding amount when your mortgage matures. But you must engage with your lender to discuss how you propose to repay the outstanding loan.”

No longer available from April 2014

As from April 2014, lenders will no longer be able to sell interest-only mortgages to new customers unless they can show they have a credible repayment strategy in place.  As a result, several lenders have already stopped offering interest-only mortgages. This means it’ll be harder for new borrowers to get one of these loans in the future.

Do you have a viable repayment plan?

If you have an interest-only mortgage you should have a repayment plan, which may comprise at least one of the following:

  • Cash ISAs and savings accounts – you can save up to £5,760 in a cash ISA this year, and the interest you earn is exempt from income tax
  • Stocks and shares ISAs – you can invest up to £11,520 in a stocks and shares ISA, less any money you have in a cash ISA
  • Other investments – these could include shares, unit trusts or bonds. A few years ago endowment policies were a popular option too. However, they have suffered from poor performance in recent times, leaving many borrowers with a shortfall 
  • Pensions – at retirement, you may be able to use a tax-free lump sum from your pension to pay off your loan
  • Other assets – you may have money tied up in other properties that you could draw on. 

It is essential to review your current plan regularly (e.g. at least once a year) to make sure you’re still on target and, if not, what you need to do in order to rectify any shortfall. 

See the Money Advice Service for more information about interest-free mortgages (link opens in a new window)

Source:  Financial Conduct Authority (link opens in a new window) and Money Advice Service.

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Benefits

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Date of publication: 2 May 2013

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