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Equality Act 2010 includes provisions enabling a ban on
age discrimination against adults in the provision of services and
From today, it will be unlawful to discriminate on the
basis of age unless the practice is covered by an exception from
the ban, if it is designed to address disadvantage experienced by a
particular age group or good reason can be shown for the
differential treatment. It covers people aged 18 or over, in
both the private and public sectors, and is applicable in England
Age UK believes that the ban offers a major opportunity to
improve the lives of older people, especially in the context of
health and social care, where there is compelling evidence of the
harmful effects of age discrimination - ranging from arbitrary
age limits on access to certain public health programmes to
examples of ageist attitudes influencing the decision-making of
Now for the first time older people will have a legal basis on
which to challenge these practices.
However, one area in which the ban will not be able to bring
about much needed change, they believe, is financial services.
Despite concerted lobbying on the part of Age UK and others, the
Government does not believe there is sufficient evidence of harmful
age discrimination to apply the ban in this area.
Age UK will continue to campaign to overturn this decision and,
to coincide with the introduction of the ban, they have
released research which demonstrates that older people still face
age discrimination with regard to motor and travel
Age UK (link opens in a new window PDF file size 46.98kb)
Home Office (link opens in a new window)
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