Turn2us - to access benefits & grants.

E-learning

Turn2us has developed a suite of modular interactive and engaging e-learning resources for intermediaries, with the aim of providing a clear understanding of how the Turn2us website tools and services and the helpline can help them support individuals in financial need.

The e-learning package contains four modules. Module 1 is available to everyone. Modules 2,3 and 4 require you to register for a My Turn2us account.

If you already have an intermediary account with Turn2us follow the link below:

Visit the Turn2us e-learning resources

Module 1: Introduction to Turn2us

• The aims and values of Turn2us.
• The Turn2us services:
• Benefits search
• Grants search
• Information about money management.
• Where to find these services on the Turn2us website
• How to access these services via the Turn2us helpline if you do not have web access.

Module 2: Checking eligibility for benefits

• The extent to which benefits are under claimed
• Reasons why people do not claim
• How to use the benefits checker on the Turn2us website to check a client is receiving all the benefits, including tax credits, they are entitled to
• Where to get hold of application forms for different types of benefits.

Module 3: Accessing support from grant-giving charities

• The diversity and range of the grant-giving charities sector
• How grant-giving charities operate
• How to search for grants on the Turn2us website
• How to apply for grants on the Turn2us website.

Module 4 : Maximising income for families

• How Turn2us can help you to support families experiencing financial difficulties
• The welfare benefits and grants that may be available to help families
• How to run a benefits check and a grants search on the Turn2us website
• Where to go for further resources, information and sources of expert advice to help you support families in financial need.

Visit the Turn2us e-learning resources

Last updated: 8 February 2010