Turn2us - to access benefits & grants.

Anna

Anna is 52 years old and has one son. She worked for a bank for over 20 years. She enjoyed her work and was proud of the fact she was able to support herself and her son. However, when she suffered an injury, she suddenly found she was no longer able to work. She struggled to make ends meet and simply didn’t know what help was available, or how to access it.

Anna found the Turn2us website, when it was recommended to her at a seminar on child poverty. Through this, she discovered she might be eligible for help from the Bank Workers Charity and was able to make an online enquiry to the charity. So far, Anna has received almost £1,600 from the Bank Workers Charity, which has helped her with vital house repairs and heating costs. The Bank Workers Charity's caseworker, who visited Anna, also helped her with an application for Disability Living Allowance.

Anna says, “I wouldn’t have received the financial support from the Bank Workers Charity without Turn2us, as I wouldn’t have known where to go for help. The financial support I have been given has been a great help, giving me peace of mind during a very difficult time.”

As a volunteer at her local credit union, Anna encourages people to use the Turn2us website, to see what benefits and grants are available to them. She feels the best thing about Turn2us is the wide range of charities available on the website and says: “Turn2us enabled me to get help quickly and easily in addition to checking whether I was claiming all the benefits I was entitled to - it’s a one-stop shop for various needs”. 

Read other success stories

Find out how you can contribute your story