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Carr-Gomm Housing Agency

“Absolutely fantastic.” This is Vikki Benham’s evaluation of the quality of service she has received from Turn2us. As a support worker for Carr-Gomm Housing Agency, Vikki works at Plymouth Domestic Abuse Services, providing refuge and outreach to victims of domestic violence. Following traumatic experiences and periods of time living in a refuge, Vikki’s clients often need some financial support to move back into the community for a fresh start.

“Turn2us enables me to locate charities that I never knew existed”, Vikki says. “My clients have quite specialist needs and through Turn2us I have been able to find exactly what I need to help them”. A recent successful application to the Heinz and Anna Kroch foundation, a contact provided by Turn2us, has resulted in a grant for one of Vikki’s clients. “My client had fled domestic violence, literally leaving the house with nothing”, she explains. “After a stay in a refuge, she now feels ready to re-settle in the community”. The grant will help pay for some clothing and furniture and will also give the client some financial security while she is setting up a new home.

The speed of the Turn2us service is really important when you have a busy schedule, Vikki explains, and it saves the time she previously spent searching the internet.

Vikki finds the Turn2us website very useful for grant searches but was also impressed by the excellent service provided by the helpline advisers. “Turn2us has helped working practice here”, says Vikki, who had pinned up the Turn2us phone number on the staff notice board after her first contact with the service. “It helps us to support people who would find grants very difficult to access and has brought some real benefits for our clients”.

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Last updated: 24 February 2010