For charities like Family Fund, Turn2us provides another avenue
of contact with potential beneficiaries. “Families use the internet
to look for support”, Susan Wood, a Family Fund policy officer
explains, “so it was obvious to us that we wanted to be represented
there. The Turn2us database is a good way of reaching those people
who are looking for assistance”.
Family Fund makes approximately 50,000 financial awards a year,
providing grants to low income families with disabled
children. Since joining Turn2us they have received over 30
enquiries through this means of contact.
Family Fund receives grant enquiries directly through Turn2us
and Susan Wood complimented the service for making accurate
referrals. “The advantage of Turn2us is that it is quick and
easy”, she says “and it enables us to reach people who might never
have known about us before”.
Susan would recommend other organisations to sign up to the
database as she sees it as a win-win situation. “The more charities
on the database, the better the service is for everyone”.
Family Fund also often refer applicants they are unable to
assist to Turn2us and appreciate being able to provide them with
another contact, which is appropriate to so many different
“Turn2us is an inspired and timely idea, bringing the right
people together at the right time”, Susan says. The Family Fund are
looking to deepen their connections with Turn2us, making their
application form available to download from the site in the hope of
streamlining their procedures even further.
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