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Accessibility Statement

turn2us recognises and values the provision of information on this website in a format which is accessible to all, regardless of ability or disability.

To ensure that this happens, we have developed our website following web standards and accessibility guidelines. The content of the site has been written to include as many people as possible and the language used has been as plain and jargon free as we could manage. Our site content is separated from presentational elements, which makes it available to any visitors that use technologies such as a screen reader or text only browser.

At present the website conforms to the published standards of the World Wide Web Consortium's (W3C's) Web Accessibility Content Guidelines (WCAG) to level A. During October and November 2007 an accessibility audit including pan-disability user testing will be carried out on the site by the Shaw Trust, to help us achieve our target of level AA conformance.

BBC My Web My Way

If you need help in making the web easier to use, including turn2us, we recommend the BBC's My Web My Way as a starting point. It provides jargon-free information on how you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

Access Keys

Access keys are a useful navigation device enabling you to get around turn2us website using your keyboard. They can be used to jump to different sections of content without using the mouse. The following access keys are defined for this site:

  •  1 - Homepage
  •  2 - A to Z
  •  3 - Site map
  •  4 - About us
  •  5 - FAQ (Frequently Asked Questions)
  •  6 - Skip to content
  •  7 - Privacy policy
  •  8 - Terms and conditions
  •  0 - Access key details (Accessibility page)

To use access keys hold down the "Alt" key ("Shift" + "Alt" for Mozilla Firefox) and press the shortcut key. For Microsoft Internet Explorer versions 5 and 6 you also then need to press the "enter" key."


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