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Useful links: Illness, injury and disability

You can read through this information sheet, or go directly to the sections you want to read by clicking on these links:

Care and support in the home and residential care

Age UK (link opens in a new window)

Has information on care at home and residential care.

Care: Obtaining Care and Support from Your Local Council (link opens in a new window PDF file size 462.60kb) Factsheet written by First Stop Advice for older people on care and support from your local council.

Citizens Advice information on community care (link opens in a new window) 

Please look at the information that relates to the country of the UK you live in.

Find me Good Care (link opens in a new window)

Website produced by the Social Care Institute for Excellence to provide information on good care and support for people living in England.

Housing Care (link opens in a new window) 

Website produced the Elderly Accommodation Counsel and First Stop charities, providing free advice on care for older people across the UK, including specialist directories and information on nursing homes and residential care homes, as well as sheltered housing, extra care housing and retirement villages. Also has information on home improvement services.

Independent Age (link opens in a new window)

Provides information to older people and their families, including care options and paying for care, such as the Wise Guide: Choosing a Care Home (link opens in a new window).

National Careline (link opens in a new window)

Not for profit website and company that provides information on care and support for older people and their families.

NHS Choices (link opens in a new window) Comprehensive information on funding residential care costs.

Paying for Care (link opens in a new window)

Paying for Care is a website which is designed to help individuals make more informed decisions about the arrangements and funding for their long-term care. The site is equally useful for people who have Powers of Attorney and family members and friends.

Your home care and human rights (link opens in a new window) Guide produced by the Equality and Human Rights Commission aimed at older people and their families, friends or support workers to help service users understand what good quality home care looks like.

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Children with disabilities and their families

Action for Kids (link opens in a new window) 

National charity working with children and young people with physical and learning disabilities and their parents and carers.

Contact a Family (link opens in a new window) 

Supports families that have a child with disabilities

Fledglings (link opens in a new window) 

National charity which provides affordable, appropriate and carefully tested products for the specific needs of children with disabilities and their families/carers. Many products are subsidised or sold at cost price.

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Computers

Abilitynet (link opens in a new window) 

Helps adults and children with disabilities use computers and the internet by adapting and adjusting their technology.

Broadband Suppliers (link opens in a new window 

Comparison site providing information on broadband services for people with disabilities.

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Direct payments and personal budgets

Department of Health information on direct payments (link opens in a new window) 

Department of Health information on personal budgets (link opens in a new window)

Gov.UK information on direct payments (link opens in a new window)

Disability Rights UK factsheets on independent living/personalisation/direct payments (link opens in a new window).

In Control (link opens in a new window) 

A national charity which aims to ensure everyone needing additional support has the right, responsibility and freedom to control that support. It has information on self-directed support and personalisation.

Mencap information on independent living (link opens in a new window) for people with learning disabilities.

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Going into hospital and discharge

NHS Choices information on leaving hospital (link opens in a new window)

Age UK information on going into hospital and discharge procedures (link opens in a new window)

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Health information and advice

UK

NHS Choices (link opens in a new window) 

Consumer site about health issues produced by the NHS.

England

NHS 111 (link opens in a new window)

NHS 111 is a service that aims to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. It is free from landlines and mobiles.

Northern Ireland

Health and Social Care in Northern Ireland (link opens in a new window)

Information on health issues for people in Northern Ireland.

Scotland

NHS Information (link opens in a new window)

Health information for people living in Scotland.

NHS 24 (link opens in a new window)

Health advice and information service for Scotland. Call it free on 111.

Wales

NHS Direct Wales (link opens in a new window)

Health information and advice for people in Wales. You can call it on 0845 4647 24 hours a day, 7 days a week.  Check the website for call charges.

Holidays and leisure activities

Disabled Holiday Info (link opens in a new window) 

Provides information on accessible holidays and leisure activities.

Listening Books (link opens in a new window)

UK charity providing a wide selection of high-quality audiobooks in a variety of formats to people across the UK who find it difficult or impossible to read because of illness or disability; are ex-offenders; or offenders who are on license or serving their sentence in the community and who struggle to read the printed word.

Vitalise (link opens in a new window) 

Charity (formerly known as Winged Fellowship Trust) providing short breaks for disabled people and carers at accessible centres in the UK.

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Information and advice

Gov.UK (link opens in a new window) 

Government public information website that includes information on issues relating to people with disabilities.

Disability Rights UK (link opens in a new window) 

National charity that works to relieve the poverty and improve the living standards of disabled people. They provide information and publications on social security benefits, tax credits and social care to people with disabilities, their families and professional advisers.

Disability Law Service (link opens in a new window) 

Provides specialist legal advice and information for disabled people, their families and carers.

Disability Living Foundation (link opens in a new window)Provides free, impartial advice about all types of daily living equipment and mobility products for adults and children with disabilities, older people, carers and families.

Help the Hospices (link opens in a new window) 

Provides information on hospice care and has a finding help section that can help you locate local hospices and palliative care services.

In Control (link opens in a new window) 

National charity which aims to ensure everyone needing additional support has the right, responsibility and freedom to control that support. It has information on self-directed support and personalisation.

Macmillan Cancer Support Financial Guidance Service (link opens in a new window) 

Macmillan Cancer Support is a national charity that supports people with cancer and their families. The financial guidance service helps people affected by cancer manage their finances.

Money Advice Service (link opens in a new window) 

Has information sections on long-term care (link opens in a new window) and poor health - managing money (link opens in a new window).

Mental Health and Debt Guide from MoneySaving Expert (link opens in a new window) 

Guide on debt advice for people experiencing mental health problems and their families. It has been produced by the consumer website MoneySavingExpert working with mental health and debt advice charities.

Patient UK (link opens in a new window) 

Extensive directory of websites on health issues and conditions.

The Shaw Trust (link opens in a new window) 

Supports people with disabilities or who are disadvantaged to prepare for work, find jobs and live more independently. 

England

Patient Advice and Liaison Service (PALS) (link opens in a new window) 

Service provided by every NHS Trust in England to provide people living in the area with help and information on local healthcare services and support agencies. Your GP surgery, local hospital or 111 service should be able to give you details of your local service.

You can find your local PALS service by using the NHS Choices Find Patient Advice and Liaison Services (PALS) tool (link opens in a new window).

Northern Ireland

Patient and Client Council (link opens in a new window)

The Patient and Client Council provides information and advice to people living in Northern Ireland on NHS issues, including making a complaint about NHS services.

Scotland

Patient Advice and Support Service (link opens in a new window)

The Patient Advice and Support Service is an independent service  for people living in Scotland which provides free, accessible and confidential information, advice and support to patients, their carers and families about NHS healthcare. You can access this service from any Citizens Advice bureau in Scotland.

Wales

Community Health Councils (link opens in a new window)

Community Health Councils help people in Wales get the health services they need for themselves and those that they care for. They also help people who want to make a complaint about NHS treatment.

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Mobility and transport

Disabled and Reduced Mobility Airport Guide (link opens in a new window) 

Guide to the help that is available at airports for people with mobility problems and tips on travelling with a disability, produced by Parkat, an airport car parking comparison site.

The Forum of Mobility Centres (link opens in a new window) 

A network of independent organisations covering England, Scotland, Wales and Northern Ireland, who offer professional advice to people who have a medical condition or are recovering from an accident which may affect their ability to use a motor vehicle. It offers assessment and advice on on adaptations to overcome physical problems with vehicle control, wheelchair and scooter loading and transportation, driver or passenger access to vehicles.

Mobility Advice Line (link opens in a new window) 

Charity offering free, confidential advice to people with disabilities, their carers, friends and family about all aspects of disability including wheelchairs, scooters, Blue Badge, Mobility Allowance and benefits.

Whizz Kidz (link opens in a new window) 

Charity that provides disabled children and young people with vital mobility equipment, opportunities to meet and have fun, and training to help them gain skills and look forward to a bright future.

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Standing for elected office if you have disabilities

Access to Elected Office Fund (link opens in a new window)

The Access to Elected Office Fund offers individual grants of between £250 and £20,000 to people with disabilities who want to be selected as candidates for an election, or who are standing for election.

Tax

Low Incomes Tax Reform Group guide to disability and tax (link opens in a new window) 

Information about disability and tax and issues such as independent living and employing a personal assistant.

Last updated: 2 July 2014

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