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Useful links: Consumer rights

Age UK (link opens in a new window)

Has guides to Avoiding scams, your conumer rights, staying safe and internet security.

Citizens Advice Consumer Service (link opens in a new window)

The Citizens Advice Consumer Service provides free, confidential and impartial advice on consumer issues. Find out here how to contact the service by phone, email or post.

Consumer Focus (link opens in a new window) 

Statutory organisation campaigning for a fair deal for consumers in England, Wales and Scotland, and, for postal services, Northern Ireland.

Directgov information on Consumer Rights (link opens in a new window) 

Information on many aspects of consumer rights.

The Energy Savings Trust (link opens in a new window) 

Not-for-profit organisation that provides energy saving advice. 

The Home Heat Helpline (link opens in a new window) 

A free service offering energy advice for people concerned about paying their energy bills. 

Ofgem (link opens in a new window) 

The UK’s energy regulator.

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Last updated: 13 April 2012