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Useful links: Information and advice services

You can read through this information sheet, or go directly to the sections you want to read by clicking on these links:

Benefits and money advice

Christians Against Poverty (CAP) Money (link opens in a new window)

CAP Money helps anyone to get in control of their finances so they can prioritise their spending, save and give more, and prevent unmanageable debt.

Credit Action (link opens in a new window)

Credit Action is a national money education charity offering a range of resources, tools and training to help people handle their money well.

Directgov (link opens in a new window)

Government website containing information on public services, welfare benefits and many other resources. Also provides access to online benefits claim forms etc.

Financial Services Authority (link opens in a new window)

Information for the consumer on many financial services. 

First Stop Advice (link opens in a new window)

Single gateway to free, independent information and advice about all aspects of care, housing and finance for older people.  

Money Advice Service (link opens in a new window)

A free, independent advice organisation which aims to help people manage their money better. Provides advice and information online, over the phone and face to face to help individuals make informed choices about their financial circumstances. Has a money health check online tool (link opens in a new window) that provides a personal action plan to help people stay on top of their money and plan to meet future goals.

Money Matters to Me (link opens in a new window)

Website about money aimed at consumers produced by the National Institute of Adult Continuing Learning.

Money Saving Expert (link opens in a new window)

Website produced by financial journalist, Martin Lewis, to help you save money.

Moneysupermarket.com (link opens in a new window)

Comparison site on a wide variety of products and services. Has a Debt services comparison section (link opens in a new window). Please seek advice from an expert debt adviser before agreeing on any repayment plan etc. You can use our Find an Adviser tool to find a local one.

Your Money Matters (link opens in a new window)

Collaboration between Help the Aged and Barclays to enable older people to better manage their finances, especially in times of change. 

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Computers

UK online centres (link opens in a new window)

Provide people – whoever or wherever they are – with free or low-cost access to computers and the internet as well as help and advice on how to use them.

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General

Advice Now (link opens in a new window)

Information on legal and consumer issues.

Advice UK (link opens in a new window)

Network of advice giving charities.

Citizens Advice (link opens in a new window)

Information and advice on benefits, legal rights and many other issues.

Information Commissioner's Office (link opens in a new window)

The UK's independent authority set up to promote access to official information and protect personal information.

Salvation Army (link opens in a new window)

Social welfare provision, including homeless centres, drug rehabilitation centres, schools, hospitals, medical centres, church and community centres.

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Legal

CIFAS (link opens in a new window)

The UK’s fraud prevention service.

Community Legal Advice (link opens in a new window)

Free, confidential and independent legal advice for people living in England and Wales.

The Law Society of Northern Ireland (link opens in a new window)

Organisation that helps resolve legal complaints in Northern Ireland

The Legal Ombudsman's website (link opens in a new window)

The independent and impartial service to help resolve legal complaints in England and Wales

Office of Public Guardian Scotland (link opens in a new window) and Northern Ireland (PDF file size 143kb link opens in a new window)

Organisation responsible for ensuring that someone is appointed to look after the financial affairs of people who are not mentally capable of doing so themselves. For information relevant to England and Wales, see information about the Mental Capacity Act on Directgov (link opens in a new window).

Scottish Legal Complaints Commission (link opens in a new window)

Service that investigates legal complaints in Scotland

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Tax

HM Revenue and Customs (link opens in a new window)

Government department responsible for tax, tax credits and child benefit.

Low Incomes Tax Reform Group (link opens in a new window)

An initiative of the Chartered Institute of Taxation that gives reliable tax and related benefits information to people on low incomes (£15,000 and less), including pensioners, students, low income workers, people with disabilities and migrants.

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Last updated: 17 June 2011

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