When Daniel, 38, was due to be released from HMP Highpoint after serving six and a half years, Kareen, a Project Coordinator at Diagrama Foundation UK, used the skills she learned in a Turn2us workshop to help him.
By using the Turn2us Benefits Calculator to see if Daniel would be better off in a parole hostel or on licence at his parents' home, Kareen discovered he was entitled to single accommodation rate and return to work Employment and Support Allowance (ESA).
She secured the accommodation which left Daniel greatly reassured and further aided his commitment to leaving crime behind.
Attend our intermediary training workshops
Turn2us Intermediary workshops take place across the UK. They teach you how to use to our Benefits Calculator, Grants Search and other online resources to support people in financial need.
Last year we trained over 2,000 intermediaries who helped us ensure nearly a million benefits checks were made.
Costs to attend Turn2us intermediary workshops
There is no charge for staff from charities working with individuals in financial hardship to attend the workshops.
Some costs may be incurred for staff from housing associations, statutory bodies and commercial organisations to attend. For more information on costs, contact Jamie Grier