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Turn2us Benefits Awareness Campaign

Find out what plans we have this year to raise awareness of benefits

woman holding phone

‘Benefits Awareness Month’ is a campaign that Turn2us has run every year since 2011. It has had a different theme each year but its overall aim has always been to raise awareness of welfare benefits and encourage people in financial hardship to check what they could be entitled to.

Unclaimed benefits

With £15bn in welfare benefits going unclaimed every year, this is still a hugely important issue for the charity to tackle. We know from speaking to the people we help and our research that financial hardship is something that anyone can experience at any time in their lives. Welfare benefits exist to provide a vital source of support and can make a positive difference.

Focus on communication

Yet we also know that people often don’t realise that benefits could be available to them, feel a sense of embarrassment or shame in asking for this help or have faced other barriers in claiming.

In May 2016, we will launch a communications campaign to address these issues and build on our previous successful activity in this area. While our overall aim remains the same, this year’s campaign will focus on communicating in a more powerful way about the importance of welfare benefits.

How Felicity found help through Turn2us

Read Felicity’s story

Find out more about our Benefits Awareness Campaign

If you would like to find out more about how you could support this campaign, please contact Emma Lamberton.

Date of publication: 31 March 2016

Coronavirus Information

My child's school is closing due to the coronavirus outbreak. What can I do?

The government has announced that schools will be closing for the majority of students from 20 March 2020.

Children in the following groups will still be able to go to school if their parents choose to send them:

  • The children of key workers
  • Children receiving support from social services
  • Children with disabilities
  • Children with Education Health and Care Plans (EHCPs​)
  • Young carers

If you need to take time off work to care for your children, you should check your employment rights on the ACAS website.

What if I am well but my employer tells me not to work because of the coronavirus outbreak?

This will depend on your contract and is an employment law issue. You may be able to get advice from ACAS on this. You will not be entitled to Statutory Sick Pay (SSP).

What if I have been in contact with someone with coronavirus and don’t want to go to work and risk infecting my colleagues and customers?

You will only be able to get special help under the coronavirus rules if you are self-isolating in accordance with NHS advice. You can find the current NHS coronavirus advice on the NHS website

What if I am not getting any customers in my self-employed business because of the coronavirus?

You may be able to claim Universal Credit, but you will not be entitled to any special support because of the coronavirus outbreak. You may have the minimum income floor applied to your claim, or you may be required to look for full time-employment.

I’m on a zero-hours contract, will I get paid if I’m told to self isolate?

If you are self-isolating in accordance with NHS guidance and you usually earn at least £120 per week, you should get Statutory Sick Pay even if you are on a zero hours contract.

What if I am homeless with no income so can’t self-isolate and need funds for accommodation?

The government has not published any guidance for what you should do if you are homeless and develop coronavirus symptoms. It would be best to contact your local authority for advice. You should do so by telephone if at all possible.