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IiV Re-accreditation

We are extremely pleased to announce that Turn2us has been re-accredited with the Investing in Volunteers National (IiV) Quality Standard, which recognises our commitment to volunteers and volunteer management

Members of the face to face team holding the Iiv award

This is the third time we have attained the IiV accreditation. We are very proud of this achievement and incredibly grateful to all of those volunteers who took part in the process - giving up their time to share their experiences of volunteering for us with the Assessor, either in a face to face meeting or through a telephone interview.

IiV Re-accreditation

IiV was originally developed by Wandsworth Volunteer Bureau in 1995 as a way to benchmark good practice in volunteer management. Since 2004, IiV has been an established national quality standard which aims to recognise excellence in volunteer management in the UK.  Managed by the National Council for Voluntary Organisations (NCVO), it outlines the practices and approach to volunteer involvement that should be in place to reach a certain standard in volunteer management.


This re-accreditation shows that as an organisation we have been assessed as having an excellent framework in place for our volunteering programme, providing a high level of support. It provides evidence that we can demonstrate this and it also shows that our volunteers, who were an integral part of the assessment, indicated to the Assessor that they felt supported throughout their volunteer journey.

The re-accreditation also enhances our reputation as a charity as it also demonstrates to external agencies, potential funders or service commissioners that our volunteering programme has attained a national level of good practice. Research indicates that it can help to increase volunteers’ motivations, enhance their experience and, from a marketing and recruitment perspective, help to encourage new volunteers to support our work to fight UK poverty. The standard ensures that clear policies and procedures are in place to support individuals throughout their volunteering experience. 


We are currently exploring ways to thank our volunteers as we would like to share our celebrations for this achievement with you all. Please let us know if you have any suggestions as we would love to hear them – contact the team via email: or call Joseph Mitchell on 020 8834 9250.