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Intermediaries Workshops

Across the UK, Turn2us runs training workshops to teach other charities how to use the Turn2us tools and resources, including the Benefits Calculator and Grants Search

All year round, across the UK, Turn2us runs workshops to teach professionals and volunteers working with people in financial need how to use the Turn2us Benefits Calculator, Grants Search and other Turn2us resources.

Training rated as 'good' or 'very good'

Last month, an incredible 98% of attendees rated the training as ‘good’ or ‘very good'. Alison Maynard, our trainer in the West Midlands, told us: “The feedback from workshop attendees is overwhelmingly positive - and it's fantastic to see light bulbs come on all around a group of participants as they realise the practical applications of the Turn2us tools.”

Our intermediaries

Our attendees, sometimes called ‘intermediaries’, form a key part of the work we do and between 1,500 to 2,000 are trained by us each year. In turn they help us reach out to the extraordinary number of people we do. Around 4 million people a year accessed our website and an estimated £65 million in welfare benefits and charitable grants was secured in the last year alone.

Find out more about the Turn2us intermediary workshops

Coronavirus Information

My child's school is closing due to the coronavirus outbreak. What can I do?

The government has announced that schools will be closing for the majority of students from 20 March 2020.

Children in the following groups will still be able to go to school if their parents choose to send them:

  • The children of key workers
  • Children receiving support from social services
  • Children with disabilities
  • Children with Education Health and Care Plans (EHCPs​)
  • Young carers

If you need to take time off work to care for your children, you should check your employment rights on the ACAS website.

What if I am well but my employer tells me not to work because of the coronavirus outbreak?

This will depend on your contract and is an employment law issue. You may be able to get advice from ACAS on this. You will not be entitled to Statutory Sick Pay (SSP).

What if I have been in contact with someone with coronavirus and don’t want to go to work and risk infecting my colleagues and customers?

You will only be able to get special help under the coronavirus rules if you are self-isolating in accordance with NHS advice. You can find the current NHS coronavirus advice on the NHS website

What if I am not getting any customers in my self-employed business because of the coronavirus?

You may be able to claim Universal Credit, but you will not be entitled to any special support because of the coronavirus outbreak. You may have the minimum income floor applied to your claim, or you may be required to look for full time-employment.

I’m on a zero-hours contract, will I get paid if I’m told to self isolate?

If you are self-isolating in accordance with NHS guidance and you usually earn at least £120 per week, you should get Statutory Sick Pay even if you are on a zero hours contract.

What if I am homeless with no income so can’t self-isolate and need funds for accommodation?

The government has not published any guidance for what you should do if you are homeless and develop coronavirus symptoms. It would be best to contact your local authority for advice. You should do so by telephone if at all possible.