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Investors in Volunteering re-accreditation

Turn2us will be applying for Investors in Volunteering re-accreditation this year. Find out what this means for our volunteers.

Investing in Volunteers Logo

Investing in Volunteers (IiV) is a national quality standard for the involvement of volunteers which is administered by the National Council for Voluntary Organisations (NCVO).  It outlines what a 'Volunteer Involving Organisation' should be doing to reach a certain standard in volunteer management and is assessed on four areas:

  • Planning for volunteer development
  • Recruiting volunteers
  • Selecting and matching volunteers
  • Supporting and retaining volunteers

These areas are underpinned by nine indicators (measures):

  1. The basis for volunteer involvement
  2. How the organisation resources volunteering
  3. Diversity in volunteering
  4. The development of volunteer roles
  5. Steps taken to protect volunteers
  6. Fair recruitment procedures
  7. Volunteer induction
  8. Volunteer support and supervision needs
  9. Recognition of volunteer contributions.

Why is Investors in Volunteers (IiV) important?

Investors in Volunteers is an important quality mark which demonstrates to potential funders or service commissioners that our volunteering programme has attained a national level of good practices with regard to the involvement and management of volunteers. It can also increase volunteers’ motivations, enhance their experience and encourage new volunteers to apply to support our work. 

The standard makes sure clear policies and procedures are in place to support individuals throughout their volunteering experience. It also enables Turn2us to publicly demonstrate our commitment to volunteering and effective volunteering management.


During April, selected volunteers will be contacted to make arrangements for their interviews with the Assessor. Some of these will be conducted as individual telephone interviews and some in a face-to-face group setting. 

Participation in this process is not mandatory so if you would prefer not to be involved, please contact Lynne Regan by 11 April so your name can be removed from the list which will be sent to the Assessor. You can email Lynne or call her on 020 8834 9274.

Your feedback is really important to us, so thank you in advance for being part of this process and helping us to retain our accreditation. More information will be sent out later this year as to the outcome of this assessment.

Date of publication: 31 March 2016