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Guest Blog: ABTA LifeLine

  • 18/06/2020
  • Author:bridgetmccall

This article is over a year old

Trudie Clements tells us how ABTA LifeLine helps people who work or have worked for ABTA members.

Travel agent with clients

ABTA has been a trusted travel brand for 70 years, offering advice and guidance to the travelling public, and leading the travel industry in supporting high service standards.

Previously called the ABTA Benevolent Fund, ABTA LifeLine is ABTA's charity, set up in 1988 to help people in the travel industry when they need it the most.

Who do we help?

If you work or have ever worked for an ABTA Member, ABTA itself or other organisations within the travel industry who are engaged in the sale of ABTA products, you can apply to ABTA LifeLine for help.

Who we can't help?

Please note: not every travel company is an ABTA member.

For example, if you are cabin crew for Virgin Atlantic you are sadly not eligible for support. Check the Find a Member section of the ABTA website to find out if you are eligible.

What do we do?

We want travel colleagues to know we are there for them when they need it the most. From helping you buy essential groceries, to financial advice, payment of priority bills and mental health support, we will do what we can to help you and your family in your time of need. Each case is different and we tailor our support to the needs of the individual.

To get an idea of how we have supported others in the past, take a look at the stories page on the ABTA Lifeline website.

Covid-19 support

We are delighted to announce that we have been granted £20,000 from Martin Lewis's coronavirus emergency charity fund. 

If you worked for an ABTA member and have been made redundant, furloughed or self-employed and are struggling to manage during the pandemic, we are here to support you. 

We can help you with:

  • Emergency food vouchers - for immediate relief, essential grocery shopping
  • Urgent financial advice on debt, budgeting, benefits and housing - through our partner Citizens Advice Manchester (CAM)
  • In certain cases, help with priority bills such as rent, mortgage, utility and Council Tax 
  • Mental health support - through our partner The Centre for Crisis Psychology (CCP)
  • Redeployment - working with People 1st. See the Redundancy page on the ABTA Lifeline website for more information.


For more information and to apply online for financial support, read the Covid-19 Support section on the ABTA LifeLine website.

For mental health information and to apply online , please visit the Mental Health Support section of the ABTA LifeLine website.

For more information on our work, please see the ABTA LifeLine website or email:

Read the ABTA LifeLine profile on the Turn2us Grants Search.

We are not currently accepting applications by post.




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