Old appeal process or new appeal process?
From 28 October 2013 there will be a period where the appeals process you follow depends on the date of your benefit decision.
The old appeals process will apply to decisions made/notified before 28 October 2013.
The new appeals process, with mandatory reconsideration before appeal, will apply to decision made/notified on or after the 28 October 2013.
If you live in Northern Ireland you will follow the old appeals process even if your decision is after 28 October as this change forms part of the Welfare Reform Bill that has not been passed in Northern Ireland yet