What are my options?
If you think a Child Benefit or Guardian's Allowance decision is wrong, you may be able to:
- Ask for an explanation
- Have the decision looked at again
- Appeal against the decision
This guide takes you through these options.
Applies to: England, Northern Ireland, Scotland and Wales.
Advice: If you need advice about a benefits or tax credits decision, you should contact a benefits adviser. You can use our Find an Adviser tool to find a local one.