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Hardship Payments - Challenging a hardship payment decision

Hardship Payments are reduced-rate payments of Jobseeker's Allowance (JSA), Employment and Support Allowance (ESA) and Universal Credit (UC) that are made in limited circumstances, including if you have been sanctioned.

Challenging a hardship payment decision


If you are refused hardship payments, you can appeal against the decision. You must however first apply for the decision to be looked at again which is referred to as a ‘mandatory reconsideration’

For further information on challenging a Department for Work and Pensions decision, see our Challenging Decisions and Complaints guide.

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