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Incapacity Benefits: Reassessment Process - The assessment

The assessment

A healthcare professional will look at the information provided in the questionnaire. If they feel that more information is needed to make a decision about your benefit, you will be asked to attend a face-to-face assessment. This will concentrate on what you can do, rather than what you can’t.

A healthcare professional will assess how well you can do things like walk, sit and stand, use your hands, see and hear.

If you have a mental health condition, they will assess how it affects things like your mood, the way you behave, the way you relate to the world around you, and how you cope with things from day to day.

You can take a friend, relative or representative with you if you want.

You must go to the assessment and take part fully, or your benefit may be affected.

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