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Universal Credit (UC) timetable - Universal Credit (UC) roll-out 2018

The rolling out of the full digital service of Universal Credit to all areas of the country was completed on 12 December 2018 for new claims or for people having to make a new claim due to a change of circumstance. This guides provides information on the next stages and gives you information on the stages that have been completed.

Universal Credit (UC) roll-out 2018

From 12 December 2018, the Universal Credit full digital service will have been rolled out to all postcode areas of the UK. 

Anyone in a full digital service area who is working age can start a claim for Universal Credit, as long as they don't have three or more children. Anyone with three or more children who is already on Universal Credit will stay on Universal Credit, rather than be transferred to other benefits or tax credits. Families with three or more children will be able to start Universal Credit claims from 1st February 2019 onwards.

If you are on the existing system and your situation stays the same, you won't have to move to Universal Credit just yet. The government plans to start transferring people on existing legacy benefits or tax credits onto Universal Credit from July 2019. This process is known as managed migration. The Secretary of State has announced that they will begin by transferring around 10,000 people in 2019 as part of a pilot scheme. They won’t start moving people over to Universal Credit in great numbers until the pilot scheme has been completed and assessed. They plan to complete this process by December 2023. 

Below we list when a job centre started to take claims under the full digital service in 2018. If you cannot find your job centre listed below, it may have become full digital service area in 2016 or 2017.  

January 2018

In Northern Ireland: Strabane and Lisnagelvin, 

February 2018

In England, Scotland, Wales: Accrington, Ayr, Blackburn, Brixton, Cardiff Alex House, Cardiff Charles Street, Clapham Common, Coalville, Girvan, Gloucester.

In Northern Ireland: Foyle, Armagh, Omagh and Enniskillen

March 2018

In England, Scotland, Wales: Acton, Ashton-under-Lyne, Barking, Ealing, Falkirk, Grangemouth, Hyde, Lincoln, Maesteg, Palmers Green.

In Northern Ireland: Dungannon and Portadown.

April 2018

In England, Scotland,Wales: Airdrie, Ashton in Makerfield, Bellshill, Cumbernauld, Ipswich, Leigh, Motherwell, Rhyl, Slough, South Bucks District Council, Wigan.

In Northern Ireland: Banbridge and Lurgan.

May 2018

In England, Scotland, Wales: Annan, Basingstoke, Barnet, Bathgate, Bodmin, Bracknell, Bracknell Forest, Bridgnorth, Chatham, Diss,  Dumfries, Edmonton, Folkestone, Gravesend, Gravesham, Hendon, Heywood, Huyton, Jarrow, Kirkby, Killingworth, Livingston, Maidenhead, Market Drayton, Middleton, Newark, Newquay, North Shields, Oswestry, Rochdale, Rushden, Scarborough, Selby, Sevenoaks, Shrewsbury, South Shields, Stanraer, St Austell, Stowmarket, Truro, Wallsend, Walthamstow, Whitby, Whitchurch, Wokingham.

In Northern Ireland: Kilkeel, Downpatrick, Newry, Bangor, Newtownards, Holywood Road, Knockbreda, Newtownabbey and Shankill.

June 2018

In England, Scotland, Wales: Abergavenny, Alfreton, Ashford, Banff, Barnsbury, Bedminster, Belper, Bishopsworth, Blaby, Blairgowrie, Buckie, Bradford Eastbrook Court, Caldicott, Chepstow, Chester le Street, Bradford Westfield House, Bridgend, Bristol Temple St, Colwyn Bay, Cornwall, Crawley, Darlington, Dereham, Durham, Elgin, Eyemouth, Finsbury Park, Forres, Fraserburgh, Galashiels, Hanley, Hawick, Haywards Heath, Heanor, Helston, Hereford, Horsham, Hythe, Isles of Scilly, Keighley, Kingston, Leicester Charles St, Leicester City, Leicester New Walk, Leicester Wellington St, Leominster, Llandudno, Longton, Marylebone, Merthyr Tydfil, Mid Sussex, Newton Aycliffe, Newport Isle of Wight, Oadby & Wigston, Penryn, Penzance, Peterhead, Perth, Porthcawl, Redbridge, Redruth, Romford, Ross on Wye, Skegness, Spennymoor, Twickenham

In Northern Ireland: Corporation Street, Falls, Andersontown, Shaftesbury Square, Lisburn and Larne.

July 2018

In England, Scotland,Wales: Abertillery, Andover, Barnstaple, Beverley, Bideford, Billingham, Bognor, Bridlington, Bromley, Bury, Canning Town, Canterbury, Canvey, Carlisle, Cheetham Hill, Chichester, Chorley, Clacton, Colchester, Coventry Cofa Court, Dartford, Dartford, Derby City, Dinnington, Ebbw Vale, Forest Hill, Goole, Harrow, Harwich, Hessle, Honiton, Houghton le Spring, Leyland, Littlehampton, Loughborough, Maltby, Penrith, Preston, Prestwich, Rayleigh, Rotherham, Southwick, Spalding, St Helens, Staveley, Stockton, Stratford, Sunderland, Thornaby, Tiverton, Walsall Bayard House, Walsall Bridle Court, Washington, Winchester, Worthing, Worthing, Wythenshawe.

In Northern Ireland: Carrickfergus, Antrim and Ballymena.

August 2018

In England, Scotland, Wales: N/A

In Northern Ireland: Cookstown, Ballynahinch and Newcastle.

September 2018

In England, Scotland, Wales: Atherstone, Aylesbury, Bargoed, Barrhead, Belle Vale, Blackwood, Boston, Brixham, Bromsgrove, Buxton, Caerphilly, Campbeltown, Chesham, Cosham, Dunoon, Eccles, Ely, Exeter, Exeter, Gainsborough, Garston, Glossop, Glossop, Govan, Haverfordwest, Helensborough, High Wycombe, Horfield, Irlam, Johnstone, Kendal, Kirkwall, Laurieston, Lerwick, Lewes, Louth, Lymington, Malvern, Mansfield, Matlock, Milford Haven, Newhaven, Newlands, Newton Abbot, Oban, Paisley, Pembroke Dock, Portsmouth, Renfrew, Ringwood, Rothesay, Salford, Shirehampton, Stornoway, Thetford, Torquay, Totnes, Wandsworth, Wisbech, Worsley.

October 2018

In England, Scotland, Wales: Aberdeen, Aldershot, Alton, Barry, Bexleyheath, Bordon, Brecon, Brownhills, Bulwell, Cambridge, Cromer, Epsom, Farnborough, Felixstowe, Guildford, Guisley, Hackney, Hayes, Hertford, Hoxton, Huntingdon, Kettering, Kingswood, Leamington Spa, Leeds Park Place, Leeds Southern House, Leiston, Letchworth, Llandrindod Wells, Luton, Machynlleth, Middlesbrough, Middlesbrough East, Morley, Newtown, Norwich, Norwich, Nottingham Central, Nottingham Loxley House, Partick, Penarth, Pudsey, Redhill, Redhill, Ryde, Seacroft, Springburn, Stevenage, Tottenham, Uxbridge, Uxbridge, Welshpool, Willenhall, Woking, Wood Green, Woodbridge, Woolwich, Worcester, Yate, Ystradgynlais.

November 2018

In England, Scotland, Wales: Aberdare, Arnold, Ashfield, Ashington, Beeston, Berwick, Biggleswade, Bolton Blackhorse St, Bolton Great Moor St, Burton, Camberley, Cannock, Castleford, Chapeltown, Clitheroe, Clydebank, Cramlington, Dumbarton, Edinburgh High Rigg, Edinburgh Wester Hailes, Eston, Evesham, Fareham, Gosport, Guisborough, Harlesden, Havant, Hemsworth, Kidderminster, Kings Lynn, Leighton Buzzard, Leith, Llantrisant, Loftus, Maidstone, Morpeth, Nelson, Northampton, Oldbury, Pontefract, Pontypridd, Porth, Rawtenstall, Redcar, Sheffield Bailey Court, Sheffield Cavendish Court, Shirebrook, Sleaford, Smethwick, Stafford, Staines, Staines, Staines, Stockport, Swadlincote, Telford, Tipton, Tonbridge, Tonypandy, Toxteth, Treorchy, Wakefield, Wellingborough, West Bromwich, Weybridge, Weybridge, Weybridge, Williamson Square.

December 2018

In England, Scotland, Wales: Aberystwyth, Alnwick, Amlwch, Ammanford, Bangor, Barrow, Bedlington, Blackpool, Blyth, Borehamwood, Caernarfon, Cardigan, Carmarthen, Castlemilk, Chelmsford, Dolgellau, Drumchapel, Everton, Fakenham, Fleetwood, Hemel Hempstead, Hexham, Holyhead, Hull Britannia House, Kentish Town, Kidsgrove, Llanelli, Llangefni, Loughton, Mildenhall, Milton Keynes, Newcastle Under Lyme, Newmarket, North Kensington, North Walsham, Porthmadog, Pwllheli, Sheffield Hillsborough, Sheffield Woodhouse, Shettleston, St Annes, Wembley, West Derby.


Updated January 2019

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