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Universal Credit (UC) timetable - Universal Credit (UC) roll-out 2016

Find out more about the Universal Credit timetable.

Universal Credit (UC) roll-out 2016


Universal Credit is being introduced in stages.

Live Service Areas

Universal Credit was initially rolled out in some areas, but only for single jobseekers making new claims, and sometimes, also to some couples and families making new claims. These areas are now known as gateway areas or live service areas. Claimants in live service areas make a claim for Universal Credit through their local Jobcentre. Universal Credit was being made available in more live service areas until April 2016.

Full digital service areas are gradually replacing live service areas. Claimants on Universal Credit in a live service area will be transferred onto the full digital service when their area goes digital. 

Full Digital Service Areas

From March 2016 onwards, Universal Credit was rolled out in areas for anyone of working age making a new claim. The new areas are called full digital service areas. Claimants in full digital service areas make a claim for Universal Credit using the online system. 

The Universal Credit full digital service was piloted in a few areas in 2014 and 2015 (parts of Sutton, Croydon and South East London). Some more areas were added in March and April 2016. The national roll-out began in May 2016 with phase 1 in May - July 2016, and phase 2 in October - December 2016. 

February 2016

From 1 February single jobseekers can claim Universal Credit at the following jobcentres: Letchworth, Hertford, Stevenage, Loughton, Harlow, Rayleigh, Hanley, Longton, Guiseley, Morley, Pudsey, Seacroft, Leeds Eastgate, Leeds Southern House, Leeds Park Place.

From 8 February, single jobseekers can claim Universal Credit at the following jobcentres: Peckham, Brixton, Stockwell, Kennington Park, Streatham, Clapham Common, Lewisham, Forest Hill, Bexleyheath, Willenhall, Middlesbrough East, Middlesbrough, Aldershot, Alton, Bordon, Petersfield, Farnborough, Bilston, Wolverhampton, Chapel Court, Wolverhampton, Molineux House

From 22 February 2016, single jobseekers can claim Universal Credit at the following jobcentres: Luton, Biggleswade, Leighton Buzzard, Dunstable, Barry, Penarth, Jarrow, South Shields, Cramlington, Blyth, Bedlington, Ashington, Morpeth, Hexham, Alnwick, Berwick.

From 29 February 2016, single jobseekers can claim Universal Credit at the following jobcentres: Huntingdon, Ely, Cambridge, Woking, Weybridge, Staines, Camberley, Hull (Britannia House), Hull (Market Place)

March 2016

From 14 March 2016, single jobseekers can claim Universal Credit in: Tottenham, Wood Green, Kentish Town, Loftus, Guisborough, Redcar, Eston,Wisbech and Kings Lynn

From 21 March 2016, single jobseekers can claim Universal Credit in: Aberdare, Llantrisant, Mountain Ash, Pontypridd, Porth, Tonypandy and Treorchy

From 23 March 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Musselburgh, and certain postcode areas in Croydon, Hounslow and Southwark (postcodes beginning: CR0 0; CR0 5 to CR0 9; CR9; SE17 to SE19; SE16 4 to SE16 7; SE25 5, and TW14 8).

From 28 March 2016, single jobseekers can claim Universal Credit in: Basingstoke, Fareham, Gosport, Cosham, Havant, Portsmouth, Dalston, Hackney and Hoxton

April 2016

From 11 April single jobseekers can claim Universal Credit in: Cowdenbeath, Cupar, Dunfermline, Glenrothes, Kirkcaldy, Leven and St Andrews.

From 18 April 2016, single jobseekers can claim Universal Credit in: Castleford, Hemsworth, Pontefract and Wakefield.

From 25 April 2016, single jobseekers can claim Universal Credit in: Arbroath, Blairgowrie, Forfar, Montrose and Perth.

From 27 April 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Great Yarmouth, and the Purley and Thornton Heath areas of Croydon.

May 2016

From 25 May 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Bath, Bridgewater, Lowestoft, Newcastle Cathedral Square, Rugby

June 2016

From 29 June 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Hammersmith, Harrogate, Inverness, Richmond, Ryedale

July 2016

From 27 July 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Frome, Lancaster, Morecombe, Runcorn, Wells, Widnes

October 2016

From October 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Kennington Park, Minehead, Northallerton, Peckham, Skipton, Taunton

November 2016

From November 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Daventry, Greenock, Kirkintilloch, Market Harborough, Melton Mowbray, Port Glasgow Workington, and Whitehaven

December 2016

From December 2016, any working age claimant can claim Universal Credit in the following full digital service areas: Hartlepool, Hastings, Fulham, Shepherds Bush, Stratford-upon-Avon and Swindon

 

Updated: May 2017

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