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Universal Credit (UC) timetable - Universal Credit (UC) roll-out 2016-2017

Find out more about the Universal Credit timetable.

Universal Credit (UC) roll-out 2016-2017


During 2016

Universal Credit is being introduced in stages. It is currently available to single jobseekers 'for new claims'  in some areas of the country and in some areas also to couples and families.

Current plans will gradually see all new benefit claimants across the country claiming Universal Credit instead of the benefits it replaces during 2016. Progress on these plans is still slow at present as not all areas are yet under the UC system.

Universal Credit Full Digital Service

The Universal Credit full Digital Service which has been piloted in a small number of areas from 2014-2015 (parts of Sutton, Croydon and South East London) will be rolled-out across more jobcentre areas before a national role out of the full service begins in May 2016.  Phases 1 and 2 of the national roll-out  will take place between May and December 2016

The full UC Digital Service will allow users to make a claim, check details of payments, notify changes of circumstance and search for a job through a single account, making digital the primary channel for most working-age people to interact with the DWP.

The full Digital Service will be open to all new claims from all claimant types of working age.  This will also include anyone who is currently on existing benefits or Tax Credits and has a change of circumstance that would naturally trigger a new claim to UC, meaning the entire household affected would move to the full service.

Additionally anyone who is currently claiming UC through the live Jobcentre service will be moved onto the full Digital Service.

The government expects the national roll-out to the full Digital Service to be completed by September 2018. 
 
From July 2019 the government will then begin migrating all remaining existing benefit claimants to the full UC service. This part of the process is intended to be completed by March 2022..

February 2016

From 1 February single jobseekers will be able to claim Universal Credit  at the following jobcentres:

Letchworth, Hertford, Stevenage, Loughton, Harlow, Rayleigh, Hanley, Longton, Guiseley, Morley, Pudsey, Seacroft, Leeds Eastgate, Leeds Southern House, Leeds Park Place.

From 8 February, single jobseekers will be able to claim Universal Credit at the following jobcentres:
Peckham, Brixton, Stockwell, Kennington Park, Streatham, Clapham Common, Lewisham, Forest Hill, Bexleyheath, Willenhall, Middlesbrough East, Middlesbrough, Aldershot, Alton, Bordon, Petersfield, Farnborough, Bilston, Wolverhampton, Chapel Court,Wolverhampton, Molineux House

From 22 February 2016, single jobseekers will be able to claim Universal Credit at the following jobcentres:
Luton, Biggleswade, Leighton Buzzard, Dunstable, Barry, Penarth, Jarrow, South Shields, Cramlington, Blyth, Bedlington, Ashington, Morpeth, Hexham, Alnwick, Berwick

From 29 February 2016, single jobseekers will be able to claim Universal Credit at the following jobcentres:
Huntingdon, Ely, Cambridge, Woking, Weybridge, Staines, Camberley, Hull (Britannia House), Hull (Market Place)

March 2016

From 14 March 2016, single jobseekers will be able to claim Universal Credit in: Tottenham, Wood Green, Kentish Town, Loftus, Guisborough, Redcar, Eston,Wisbech and Kings Lynn

From 21 March 2016, single jobseekers will be able to claim Universal Credit in: Aberdare, Llantrisant, Mountain Ash, Pontypridd, Porth, Tonypandy and Treorchy

From 23 March 2016, the Universal Credit full digital service, which will take new claims from all claimant types, will be piloted in the following areas: Musselburgh, and certain postcode areas in Croydon, Hounslow and Southwark (postcodes beginning: CR0 0; CR0 5 to CR0 9; CR9; SE17 to SE19; SE16 4 to SE16 7; SE25 5, and TW14 8).

From 28 March 2016, single jobseekers will be able to claim Universal Credit in: Basingstoke, Fareham, Gosport, Cosham, Havant, Portsmouth, Dalston, Hackney and Hoxton

April 2016

From 11 April single jobseekers will be able to claim Universal Credit in Cowdenbeath, Cupar, Dunfermline, Glenrothes, Kirkcaldy, Leven and St Andrews.

From 18 April 2016, single jobseekers will be able to claim Universal Credit in: Castleford, Hemsworth, Pontefract and Wakefield.

From 25 April 2016, single jobseekers will be able to claim Universal Credit in: Arbroath, Blairgowrie, Forfar, Montrose and Perth.

From 27 April 2016, the Universal Credit full digital service which will take new claims from all claimant types will be piloted to new claimants living in: Great Yarmouth, and the Purley and Thornton Heath areas of Croydon.

Summer 2016

Phases 1 of the roll-out schedule for Jobcentre sites that will transition to the full digital service which will take new claims from all claimant types will start in the early summer.

Phase 1: May - July 2016

May 2016 - Bath, Newcastle Cathedral Square, Rugby, Bridgwater, Lowestoft
June 2016 - Harrogate, Richmond, Inverness, Hammersmith, Ryedale
July 2016 - Runcorn, Widnes, Lancaster, Morecombe, Frome, Wells

Autumn 2016

Phases 2 of the roll-out schedule for Jobcentre sites that will transition to the full digital service which will take new claims from all claimant types will begin in the autumn.

Phase 2: October - December 2016

October 2016 - Skipton, Northallerton, Kennington Park, Peckham, Taunton, Minehead
November 2016 - Workington, Whitehaven, Daventry, Market Harborough, Melton Mowbray, Port Glasgow, Greenock and Kirkintilloch
December 2016 - Hartlepool, Hastings, Fulham, Shepherds Bush, Stratford-upon-Avon, Swindon

During 2017

The full Universal Credit Digital Service will continue to be rolled out to more Jobcentres in the UK.  The full digital service will be open to all new claims from all claimant types of working age. This will also include anyone who is currently on existing benefits or Tax Credits and has a change of circumstance that would naturally trigger a new claim to UC, meaning the entire household affected would move to the full service.

The full Digital Service will be open to all new claims from all claimant types.  This will also include anyone who is currently on existing benefits or Tax Credits and has a change of circumstance that would naturally trigger a new claim to UC, meaning the entire household affected would move to the full service.

Additionally anyone who is currently claiming UC through the live Jobcentre service will be moved onto the full Digital Service.

The government expects the national roll-out to the full Digital Service to be completed by September 2018. 

From July 2019 the government will then begin migrating all remaining existing benefit claimants to the full UC service. This part of the process is intended to be completed by March 2022..

January 2017

The full Digital Service will not be rolled out to any new jobcentres during this month.

February 2017

The following Jobcentre sites will transition to the full digital service which will take new claims from all claimant types.

Corby, Southampton, Newcastle East, Warrington and Poplar

March 2017

The following Jobcentre sites will transition to the full digital service which will take new claims from all claimant types.

Hinckley, Dalkeith, Newcastle West, Penicuik and City Tower

 

Updated: September 2016

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