When an individual or intermediary makes an enquiry to your charity, an email is sent automatically to your designated email address to tell you that there is an enquiry in your ‘My Turn2us’ Inbox (see sample email below).
To view the email, you can either:
Click on the link in the email that says "View the email in MyTurn2us' (you will have to log into your account before you can view it) (See first screengrab below)
Log directly into your charity's account and view the enquiry in My Turn2us/Enquiries. (See second screengrab below)
Once you are logged into your account, you will see a list of enquiries. (See screenshot below)
On the line of the enquiry you want to view, click 'Submitted'. (See screenshot below)
This will bring up the Turn2us form enquiry form for this enquiry.