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Turn2us Charging Policy

Find out more about our fee structure for commercial organisations, local authorities and housing associations to use our intermediary Benefits Calculator and attend training workshops.

Most Turn2us services, including registering for an intermediary account and using the Intermediary Grants Search, are free.

However, in order to make sure that we can continue to offer resources such as our intermediary Benefits Calculator and intermediary workshops, we make a small charge for commercial organisations, local authorities and some housing associations* to access these services. 

The following table sets out our fee structure for each organisation sector:
Sector MyTurn2us intermediary account Intermediary benefits calculator annual licence fee Workshop fee Use Intermediary Grants Search 
Registered charity, community group or social enterprise Free Free Free Free
Commercial organisation or local authority Free £150 per intermediary £54 per intermediary Free
Housing association* Free £150 per intermediary £54 per intermediary Free
Turn2us partner organisation** Free Free Free Free

*A charge may apply to housing associations that have an annual turnover of £1million or greater.

**Turn2us Partners are organisations working with Turn2us on an agreed project or service.

Intermediary Benefits Calculator: commercial organisations, local authorities and some housing associations

In order to help us continue to offer help and support to people in financial hardship, we ask commercial organisations, local authorities and housing associations to contribute to the development costs by paying an annual fee of £150 (incl. VAT) for each intermediary Benefits Calculator licence. 

See our Intermediary User Guide for more information on the intermediary Benefits Calculator

Turn2us intermediary workshops: commercial organisations, local authorities and some housing associations

We offer workshops to train intermediaries on how to use the Turn2us tools to help their clients. In order to keep our workshops running, we charge commercial organisations, local authorities and housing associations* a fee of £54 per workshop place (prices include VAT). 

See our Workshops section for more information on Turn2us training

More information

Please contact Kathie Clark if you would like further information about fees for Turn2us Intermediary Benefit Calculator licences or workshops.

See also our Commercial Partnerships page.

 

Date of publication: 23 May 2016