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Turn2us Charities/Providers User Guide - Update Provider (Organisation)

Update Provider (Organisation)

If you click 'Update Provider' on the My Turn2us navigation bar, this takes you to a page where you can update your organisation's contact details.

Fill in the relevant sections of the form and then click 'Update' at the bottom of the form (after enquiry settings). The fields marked with asterisks are mandatory so your changes won't get made unless you fill in these sections.

Screengrab of Update Provider page (top section)

Ignore the sections that say 'Exclusions' and 'Types of grants'. This information will be included in the 'Schemes' section.

Screegrab of Update provider section (middle section)

Changing enquiry settings

At the bottom of this page, you can change your enquiry settings.

  • Accepting enquiries: your profile is visible on the Grants Search

  • Accepting online enquiries: you accept online enquiries through Turn2us using the Turn2us enquiry form

  • Intermediary only enquiries: your profile is only visible to intermediaries who are logged into their Turn2us intermediary accounts.

Screengrab of Update provider section bottom section

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