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BT Benevolent Fund

Find out more about the BT Benevolent Fund which gives financial help to current and former British Telecom employees and their dependents

BT Benevolent Fund logo

The BT Benevolent Fund gives financial help to current and former British Telecom employees and their dependents.

We aim to provide compassionate and prompt help when it’s most needed, making grants to help people get back on track when they’re in financial difficulties and have nowhere else to turn. We also pay regular grants to over 220 former employees on very low incomes.

We were first founded in 1853 as the Post Office Clerk’s Charitable Fund. As well as responding to requests for assistance, we regularly write to all BT’s older pensioners to make them aware we’re here if they need our help.

Our support is caring and confidential, and in most cases we’re able to make decisions and pay grants very quickly.

BT Benevolent Fund grants

If you or your partner work or previously worked for British Telecom or any of its predecessor organisations, such as the Post Office, the Department of the Postmaster General, the Ministry of Posts and Telecommunications or the Department of National Savings, we may be able to help you.

We understand that people can experience financial problems caused by unemployment, ill health, sudden life events, bereavement or a personal injury. Our grants normally range from £50 to £5,000, towards costs such as:

  • Short-term financial emergencies

  • Essential items, especially those which enable continued independent living

  • Disability aids and adaptations

  • Funeral costs

  • Rental arrears to prevent eviction

  • Travel costs for hospital appointments

  • Urgent home repairs

  • Replacing an essential broken appliance

  • And a range of other needs.

In 2016 we made one-off and regular grants amounting to almost £732,000 to people who, in most cases, simply had nowhere else to turn.


People BT Benevolent Fund has helped

Former telephonist Sarah was helped with re-housing

Sarah had fled an abusive and violent husband. She had two young children and had been re-housed but needed essential items including a bed, cooker and washing machine.  We also made a grant to help with her other expenses including new uniforms for her children, who had had to change schools. Sarah said: “Thank you so much. I've been really struggling and this email has just brightened my day. I genuinely feel like I've won the lottery right now. That will be a huge help.”

Helping Corrine to get upstairs

Corrine had worked for BT in Scotland for many years and had eventually had to retire due to serious back problems. Her condition gradually worsened but she couldn’t afford the stairlift she needed. The Fund stepped in and paid for this, and it was installed within a week.

Corrine said: “I just want to say a huge thank you for my stairlift – I can’t tell you the difference it has made after sleeping on the sofa so long. This has not also given me my life back but also my freedom. There are no words to describe exactly what that means.”

See who else the BT Benevolent Fund has helped recently

Contacting BT Benevolent Fund

Call 02087 262145 or email: and one of our caseworkers will contact you.

You can also browse the BT Benevolent Fund website for more information on how we help.

Read the Turn2us Grants Search profile on the BT Benevolent Fund

Date of publication: October 2017