Connect is a mobile text based communication service that connects people who may be able to claim Universal Credit with trained Turn2us volunteers. Volunteer Digital Buddies provide practical information and emotional support to guide users of the service (called Connections) through the Universal Credit application process.
Turn2us Connect has been running since March 2019. During this time we have been developing the App and learning what support and training our volunteers need. We are now at a stage where we are collecting as much impact data as we can to show our service is meeting the needs of its users.
If you are interested please read our information on becoming a Digital Buddy
In order to use our Connect Service you will need to do a Benefits Calculation and if the result shows you may be able to claim Universal Credit – follow the Connect link.