You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.

Turn2us Charities/Providers User Guide - Add admin user

Turn2us Guide to the Turn2us Grants Search and charities' account, aimed at charitable funds

Add admin user

When your charity's account with Turn2us is created, we also set up a provider user account in the name of someone from your organisation who is the grants contact.

This gives them login details that they can use to go into your charity's account to update your profile and manage any enquiries that you receive (if you have opted to receive online enquiries).

If more than one person in your organisation wants access to the charity account, you can add additional users.

To do this, an existing provider user for your charity needs to log into their Turn2us account.

When they are logged in, they should go to the 'My Turn2us' tab on the main menu and hover the mouse over it so the sub-menu appears. Click 'Add admin user'.

Screengrab of the charity account My Turn2us menu

The 'Add User' page will appear.

Just fill in the form and click 'Save'. Please note: You can't use the same email address as any other provider users for your charity.

 Screengrab of the Add User page

You will get a confirmation message onscreen and the new provider user will get an email asking them to confirm their registration within seven days by clicking the link in the email. Once they have done this, their account is ready to use.

Sample confirmation message Sample new provider user email

Anything wrong with this page?

Tell us the problem

Please enter your name
Please enter a valid email address
Please enter what you were doing
Please enter what you'd like to report
Please enter the security code shown

Thank you

If you would like to tell us more please visit our contact page


Are you from a charity on the Grants Search?

If you need to update information about your charity, please contact us.

Email the Grants Search team