You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.


Challenging a PIP decision - Check a PIP decision

Find out more about Challenging a Personal Independence Payment decision.

Check a PIP decision

Before you challenge a decision, you may want to understand it better. 

Or you may want to challenge the decision straight away because you normally have to start a challenge within one month of the decision date (or the date you got the decision letter).

The decision about your Personal Independence Payment is in a letter that the Department for Work and Pensions (DWP) send you. This is  called the decision letter. The decision date is the date on the decision letter.

Check the decision yourself

If you’re not sure whether the decision is right, you can check whether you qualify for PIP using these resources:
•    Look at our Personal Independence Payment (PIP) Test guide to find out what you can score points for
•    Do the PIP questionnaire on the c-App website
•    Do the PIP self test on the Benefits and Work website

If you disagree with the decision, you can ask for a Mandatory Reconsideration, which is the first step of challenging a PIP decision. Read about how to ask for a Mandatory Reconsideration on the Ask for Mandatory Reconsideration page of this guide

Get an explanation

If you don’t understand the decision, you can ask the DWP to explain it. 

You don’t have to get an explanation before you challenge a decision. You may want to ask for a Mandatory Reconsideration straight away. Read about how to ask for a Mandatory Reconsideration on the Ask for Mandatory Reconsideration page of this guide.

To ask for an explanation, contact the DWP using the details on the decision letter. It is a good idea to keep a record when you contact the DWP.

The DWP can explain their decision over the phone or in writing. If you don’t have an explanation in your decision letter and you want an explanation in writing, you can ask for a written statement of reasons.

Explanation and time limits

The normal deadline for asking for a Mandatory Reconsideration is one month from the decision date (or the date you got the decision letter). The deadline can be extended if you ask for a written statement of reasons. 

If you ask for a written statement of reasons and you receive it before the normal deadline, you have an extra two weeks to ask for a Mandatory Reconsideration.

If you ask for a written statement of reasons and you receive it after the normal deadline, you have two weeks from the date of the statement to ask for a Mandatory Reconsideration. 

Get advice

If you need help to understand the decision about your PIP or you’re not sure what to do next, you can find a local adviser to help you using our Find an Adviser tool.

 

Updated May 2017

Anything wrong with this page?

Tell us the problem

Please enter your name
Please enter a valid email address
Please enter what you were doing
Please enter what you'd like to report
Please enter the security code shown
Close

Thank you

If you would like to tell us more please visit our contact page

Close

Check benefit entitlement

Find out what means-tested benefits you might be entitled to, including tax credits.

Use the Benefits Calculator

Search for a grant

Look for funds that might be able to give you a grant and/or other types of help.

Use the Grants Search tool