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  • Grants Search redirect

    Look for funds that might be able to give you a grant and/or other types of help.Search for grants Many charities offer one-off payments that do not have to be paid back.  Help is based on where you live, your age, gender, current or past jobs, health condition and nationalit...

  • Benefits Calculator redirect

    Use the Benefits Calculator to find out which welfare benefits you may be entitled to. Benefits and tax credits are payments from the government to certain people on low incomes, or to meet specific needs. Use the Turn2us Benefits Calculator to find out which benefits you may...

  • How do I claim Carer's Allowance?

    If you are waiting to hear if the person you care for is getting a qualifying disability benefit, you should still make a claim. Claim online at the GOV. UK website Phone the Carer’s Allowance Unit for a claim form: Telephone: 0800 731 0297 Textphone: 0800 731 0317 Downloa...

  • How do I challenge a Carer's Allowance decision?

    If you disagree with the decision made on your Carer's Allowance claim, for example due to incorrect information being used, you can ask for it to be looked at again known as a 'mandatory reconsideration'. If you still disagree with the further decision you can then appeal to...

  • Who is a part-time student for benefit purposes?

    For Jobseeker’s Allowance, Income Support, income-related Employment and Support Allowance, Housing Benefit and Council Tax Support, whether you are a part-time student depends on your age and the level of the course. You are a part-time student if you are studying but you: ...

  • How do I challenge an Armed Forces Compensation Scheme Decision?

    If you do not agree with your Armed Forces Compensation Scheme (AFCS) claim decision, you can ask for the decision to be reconsidered. This means that your claim will be looked at again by a different assessing officer. Requests for a decision to be reconsidered must be made ...

  • Armed Forces Compensation Scheme and Motability

    You can use some of your payment (an amount equivalent to the Disability Living Allowance high rate mobility component or Personal Independence Payment enhanced rate mobility component) towards the hire or hire-purchase of a vehicle through the Motability scheme. You usually ...

  • How do I claim Disability Living Allowance (DLA)?

    Phone the Disability Living Allowance helpline for a claim form: Telephone 0800 121 4600 Textphone 0345 722 4433 Monday to Friday, 8am to 6pm Or you can download a claim form from the Gov. UK website Phone the Disability and Carer’s Service for a claim form: Telephone...

  • How do I challenge a Budgeting Loan/Advance decision?

    If you disagree with the decision made on your application, you can request a review by writing to Jobcentre Plus within 28 days of the decision. You will need to explain why you think the decision is wrong. If you still think the decision is wrong after the review, you can a...

  • What is a Benefit Overpayment?

    This guide does not apply to overpayments of Universal Credit, New Style Jobseeker's Allowance (JSA) or New Style Employment and Support Allowance (ESA). If you have been overpaid any of these benefits, please use our guide on Overpayments under the Universal Credit system. An...