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  • Grants Search redirect

    Look for funds that might be able to give you a grant and/or other types of help.Search for grants Many charities offer one-off payments that do not have to be paid back.  Help is based on where you live, your age, gender, current or past jobs, health condition and nationalit...

  • Benefits Calculator redirect

    Use the Benefits Calculator to find out which welfare benefits you may be entitled to. Benefits and tax credits are payments from the government to certain people on low incomes, or to meet specific needs. Use the Turn2us Benefits Calculator to find out which benefits you may...

  • How do I challenge a Carer's Allowance decision?

    If you disagree with the decision made on your Carer's Allowance claim, for example due to incorrect information being used, you can ask for it to be looked at again known as a 'mandatory reconsideration'. If you still disagree with the further decision you can then appeal to...

  • How do I challenge an Armed Forces Compensation Scheme Decision?

    If you do not agree with your Armed Forces Compensation Scheme (AFCS) claim decision, you can ask for the decision to be reconsidered. This means that your claim will be looked at again by a different assessing officer. Requests for a decision to be reconsidered must be made ...

  • What will happen if I have been overpaid?

    If you have been overpaid, the benefit office will work out how much you should have been getting. They will work out how much you were overpaid by and they will ask you to pay back the extra money you received. The benefit office will also decide whether you need to pay a ci...

  • What should I do if I think I have been overpaid?

    If you think you are being paid too much benefit you should tell the Department for Work and Pensions (DWP) straight away. This is because the longer you leave it the more money you will have to pay back.  If you aren’t sure if you are being paid too much benefit, you should ...

  • What is an overpayment under the Universal Credit system?

    An overpayment under the Universal Credit system is an overpayment of Universal Credit, New Style Jobseeker's Allowance (JSA) or New Style Employment and Support Allowance (ESA). An overpayment means that you have been paid more benefit than you were entitled to. This can hap...

  • Carers

    If you are a carer and you live in the same property as the person you care for, you might be able to get a discount on Council Tax. You will need to provide more than 35 hours per week care. The person you care for needs to be getting one of these benefits: •    Disability ...

  • Students

    Full time students do not have to pay Council Tax. For Council Tax discounts, full time students are people on a course that: Lasts at least one year, and Means you are supposed to spend at least 21 hours per week studying Or people who are under 20 and on a course that: Lead...

  • Single Person Discount

    If you are the only adult who lives in your home, you can get a 25% discount on your Council Tax bill. You will need to tell your council that you are the only adult living in your home and apply for the discount. Your income and savings won’t affect this discount. Some peopl...