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  • Benefits Calculator redirect

    Use the Benefits Calculator to find out which welfare benefits you may be entitled to. Benefits and tax credits are payments from the government to certain people on low incomes, or to meet specific needs. Use the Turn2us Benefits Calculator to find out which benefits you may...

  • Grants Search redirect

    Look for funds that might be able to give you a grant and/or other types of help.Search for grants Many charities offer one-off payments that do not have to be paid back.  Help is based on where you live, your age, gender, current or past jobs, health condition and nationalit...

  • How do I challenge a Carer's Allowance decision?

    If you disagree with the decision made on your Carer's Allowance claim, for example due to incorrect information being used, you can ask for it to be looked at again known as a 'mandatory reconsideration'. If you still disagree with the further decision you can then appeal to...

  • How do I challenge an Armed Forces Compensation Scheme Decision?

    If you do not agree with your Armed Forces Compensation Scheme (AFCS) claim decision, you can ask for the decision to be reconsidered. This means that your claim will be looked at again by a different assessing officer. Requests for a decision to be reconsidered must be made ...

  • What will happen if I have been overpaid?

    If you have been overpaid, the benefit office will work out how much you should have been getting. They will work out how much you were overpaid by and they will ask you to pay back the extra money you received. The benefit office will also decide whether you need to pay a ci...

  • What should I do if I think I have been overpaid?

    If you think you are being paid too much benefit you should tell the Department for Work and Pensions (DWP) straight away. This is because the longer you leave it the more money you will have to pay back.  If you aren’t sure if you are being paid too much benefit, you should ...

  • What is an overpayment under the Universal Credit system?

    An overpayment under the Universal Credit system is an overpayment of Universal Credit, New Style Jobseeker's Allowance (JSA) or New Style Employment and Support Allowance (ESA). An overpayment means that you have been paid more benefit than you were entitled to. This can hap...

  • What is a Best Start Grant?

    Applies to: Scotland The Best Start Grant is a set of grants offered to support people living in Scotland to help with the expenses of having a young child. The Best Start Grant is made up of a Pregnancy and Baby Payment, an Early Learning Payment and a School Age Payment. Th...

  • How do I challenge a Best Start Grant decision?

    Applies to: Scotland If you don’t agree with the decision made on your claim for a Best Start Grant, you can ask Social Security Scotland to look again at the decision. This is called a ‘redetermination’. The letter telling you about the decision should explain how to ask for...

  • Can part-time students claim Universal Credit?

    If you are a part-time student, you can only claim Universal Credit if your course does not stop you from doing your work related activities. What your work related activities are will depend on your circumstances. If you are expected to look for work and be available for wor...