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  • Benefit Changes Timetable

    Planned changes to the benefits system. This guide is updated every two months.

  • Benefit Changes Timetable 2021

    Please note that information about some of these changes may be limited at present and also subject to further change. Although some will happen quickly, others may be introduced gradually over several years. If you are worried about how you may be affected, you should discus...

  • How do I claim Carer's Allowance?

    If you are waiting to hear if the person you care for is getting a qualifying disability benefit, you should still make a claim. Claim online at the Gov. UK website Download a claim form from the Gov. UK website Claim online at the NIDirect website Phone the Disability and C...

  • Carer's Credits

    Carer's Credits helps carers fill gaps in their national insurance record to help them qualify for the State Pension and other benefits.

  • Christmas Appeal 2020

      While 2020 has been a difficult year for many of us, by standing together we can give the gift of hope. Please support our Christmas appeal to give a lifeline to families around the country, making sure they can keep themselves fed, housed and not left out in the cold th...

  • Jobseeker's Allowance (JSA) sanctions

    Jobseeker's Allowance can be stopped or reduced if you don't follow your Jobseeker's agreement.

  • Stand together appeal

    <!-- add class 'light-on-dark' or 'dark-on-light' to the outer div --><!-- image --><!-- title --><!-- copy -->"The grant from Turn2us is a much-needed lifeline. We wouldn’t have got by without this help." CORONAVIRUS APPEAL Let’s stand together, while we’re kept apart..jg-...

  • What if I don't think I should have been sanctioned?

    If you do not think you should have been sanctioned, you should challenge the decision.What should I tell the Department for Work and Pensions (DWP)? There is a two-step process for challenging decisions.Mandatory reconsiderationAppealFirst, you will need to request mandatory...

  • Challenging a Budgeting Loan decision

    Your options if you think a Budgeting Loan decision is wrong

  • Scottish Child Payment

    Extra help for families in Scotland