You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.


Search

Use our Search tool to look for information on our website.

To do an exact search please enter a search term in the box below and click "Search".

2,000 results


  • Single Person Discount

    If you are the only adult who lives in your home, you can get a 25% discount on your Council Tax bill. You will need to tell your council that you are the only adult living in your home and apply for the discount. Your income and savings won’t affect this discount. Some peopl...

  • What is a Council Tax Discount?

    Some people can get a discount on their Council Tax. Council Tax discounts don’t depend on your income or savings. Council Tax discounts depend on who lives in your home. You might be able to get Council Tax Support as well as a Council Tax Discount.   Updated: April 2019

  • What is a Best Start Grant?

    Applies to: Scotland The Best Start Grant is a set of grants offered to support people living in Scotland to help with the expenses of having a young child. The Best Start Grant is made up of a Pregnancy and Baby Payment, an Early Learning Payment and a School Age Payment. Th...

  • How do I challenge a Best Start Grant decision?

    Applies to: Scotland If you don’t agree with the decision made on your claim for a Best Start Grant, you can ask Social Security Scotland to look again at the decision. This is called a ‘redetermination’. The letter telling you about the decision should explain how to ask for...

  • Can part-time students claim Universal Credit?

    If you are a part-time student, you can only claim Universal Credit if your course does not stop you from doing your work related activities. What your work related activities are will depend on your circumstances. If you are expected to look for work and be available for wor...

  • What are Universal Credit sanctions?

    When you claim Universal Credit, you will be set certain things you have to do in order to get your Universal Credit payments. This is called your Claimant Commitment or your Work Related Requirements.  What these are will depend on your circumstances.  If you don’t do someth...

  • Can I get any help during the sanction?

    If you have been sanctioned and are struggling to manage without your full Universal Credit payments, you can apply for a hardship payment. A hardship payment is a loan from the Department for Work and Pensions (DWP), which you will have to pay back through deductions from yo...

  • How long will a Universal Credit sanction last?

    The length of the sanction depends on what you are expected to do to get your Universal Credit and what you did to get the sanction. If you fail to apply for a job or fail to accept a job that is offered to you or if you leave your job without a good reason, you may get a hig...

  • Can apprentices claim benefits?

    Yes, apprentices are eligible to claim benefits. Which benefits you might be entitled to will depend on your circumstances. If you are over 18, you can use our Benefits Calculator to see what help you might be entitled to. If you are under 18, read our guide on Young People a...

  • How will apprenticeship earnings be treated?

    Your earnings from your apprenticeship will be treated just the same as earnings from any other kind of employment. They will be taken into account when working out how much benefit you’re entitled to.