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  • Jobseeker's Allowance (JSA)

    Jobseeker's Allowance (JSA) is for people who are not in full time work, and can and want to work.

  • How do I claim Disability Living Allowance (DLA)?

    Phone the Disability Living Allowance helpline for a claim form: Telephone 0800 121 4600 Textphone 0345 722 4433 Monday to Friday, 8.00 am to 6.00 pm Or you can download a Disability Living Allowance for children claim form on the Gov. UK website Phone the Disability an...

  • Benefit Changes Timetable

    Planned changes to the benefits system. This guide is updated every two months.

  • Benefit Changes Timetable 2021

    Please note that information about some of these changes may be limited at present and also subject to further change. Although some will happen quickly, others may be introduced gradually over several years. If you are worried about how you may be affected, you should discus...

  • How do I claim Carer's Allowance?

    If you are waiting to hear if the person you care for is getting a qualifying disability benefit, you should still make a claim. Claim online at the Gov. UK website Download a claim form from the Gov. UK website Claim online at the NIDirect website Phone the Disability and C...

  • Carer's Credits

    Carer's Credits helps carers fill gaps in their national insurance record to help them qualify for the State Pension and other benefits.

  • How much Carer's Allowance will I get?

    Carer's Allowance is money that you can spend as you want. The weekly rate is £67.60. Even if you don't receive a payment of Carer's Allowance due to overlapping benefit rules, entitlement to it allows you to get an extra amount, called 'Carer's Premium or Addition', as part ...

  • Our helpline

    We are experiencing a large volume of calls which may cause longer than usual waiting times. If you can, please try using our website first:Benefits CalculatorGrants SearchInformation and signposting If you need detailed help with you situation, try our Find an Advisor...

  • Contact us

    To make sure your query gets to the right department, please choose from the list of common topics below. Contact us

  • Christmas Appeal 2020

      While 2020 has been a difficult year for many of us, by standing together we can give the gift of hope. Please support our Christmas appeal to give a lifeline to families around the country, making sure they can keep themselves fed, housed and not left out in the cold th...