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  • First Tier Tribunal appeals process

    If you appeal against a benefit or tax credit decision a First Tier Tribunal will deal with your appeal. This guide goes through the process of what happens after your appeal is received.

  • Fuel Poverty

    Find out more about the factors that contribute to fuel poverty and the help that might be available to you

  • Funeral Payment

    A Funeral Payment is to help with funeral costs that you are responsible for if you’re on a low income and need help to pay for a funeral you’re arranging. How much you get depends on your circumstances and if you qualify.

  • Guardian's Allowance

    If you look after a child who is not your own you may be entitled to Guardian's Allowance.

  • Habitual Residence Test

    All claimants have to pass or be exempt from the Habitual Residence Test in order to claim certain benefits and Tax Credits.

  • Healthy Start Food Vouchers

    Healthy Start Food Vouchers can be exchanged for plain cows milk, plain fresh or frozen fruit and vegetables, and infant formula milk. You can get Healthy Start Food Vouchers - if you are at least 10 weeks pregnant and are either under 18 or claiming certain benef...

  • Help from the local council if you are a carer

    As a carer, you have the right to have your own needs assessed by your local council. This could be as part of the assessment of the person you are caring for or in your own right.

  • Help from the local council if you are ill, injured or have a disability

    If you have an illness or a disability, you may need help to continue living at home. For example, you may need someone to come in and help with personal things like washing, dressing. Or you might need equipment to help with mobility or daily tasks. These services can be p...

  • Help with energy costs

    If you are struggling to pay your energy bills, find out about the various schemes and grants that may be available to help towards the cost of energy.

  • Help with health costs

    Find out more about how to get help with health costs.