You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.


Search

Use our Search tool to look for information on our website.

To do an exact search please enter a search term in the box below and click "Search".

2,000 results


  • How much will a Universal Credit sanction be?

    If you are single and over 25, the sanction will be £10.60 per day for as long as your sanction lasts. If you are single and under 25, the sanction will be £8.40 per day for as long as the sanction lasts. Your sanction should not be more than your standard allowance. If y...

  • Getting your first payment

    Verify your identity Once you have submitted your claim, you will be asked to verify your identity using the government’s Verify service. Not everyone can use the Verify service and if it doesn’t work for you, you will have the opportunity to verify your identity at the jobc...

  • Do I need to claim Universal Credit?

    If you are already claiming any of the benefits that Universal Credit replaces, you can carry on getting your benefits. If you have any change of circumstances that means your existing claims for these benefits ends, you won’t be able to make new claims for any of the benefit...

  • What is an apprenticeship?

    An apprenticeship is a type of employment where you get paid time to do training and which leads at the end of the apprenticeship to a qualification. As an apprentice you are treated as an employee and have all the same employment rights as other employees. Apprentices under ...

  • Can apprentices claim benefits?

    Yes, apprentices are eligible to claim benefits. Which benefits you might be entitled to will depend on your circumstances. If you are over 18, you can use our Benefits Calculator to see what help you might be entitled to. If you are under 18, read our guide on Young People a...

  • How will apprenticeship earnings be treated?

    Your earnings from your apprenticeship will be treated just the same as earnings from any other kind of employment. They will be taken into account when working out how much benefit you’re entitled to.

  • What is a Funeral Support Payment?

    A Funeral Support Payment can help cover funeral costs for people who need to pay for a funeral and who live in Scotland and receive certain benefits. You don't have to pay back a Funeral Support Payment. It can be used for funerals for adults and children, including stillbor...

  • Don't feel safe at home

    If you are experiencing or have experienced domestic abuse of any kind, help and support is available to you. This includes police response, online support, helplines, refuges and other services. You are not alone and there is never an excuse for domestic abuse. See the follo...

  • Debt

    To check what benefits you might be entitled to quickly and easily you can use the Turn2us Benefits Calculator Most charitable funds do not settle debts. The small number that do, in certain circumstances, will generally only consider priority debts - such as mortgages, r...

  • Food banks (foodbanks)

    Food banks (sometimes spelt foodbanks), largely run by volunteers, provide emergency boxes of food (usually a supply for a minimum of three days) and offer support for people in a crisis. The food is donated by members of the local community. Many also give personal hygiene i...