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  • Statutory Sick Pay

    Statutory Sick Pay is money paid to you by your employer if you are sick and unable to work.

  • Winter Fuel Payment

    A Winter Fuel payment is a one-off, tax-free payment of between £100 and £300 made during the winter to help with heating costs, it is made to households with someone over Pension Credit age.

  • Basic State Pension

    Basic State Pension is money paid to people who reached state pension age before 6 April 2016.

  • Short Term Benefit Advance

    A Short-Term Benefit Advance is paid as a loan, which has to be paid back out of your future benefit payments.

  • Budgeting Loan/Advance

    A Budgeting Loan is extra money on top of your benefits to help pay for certain essentials. You have to pay back a Budgeting Loan. A Budgeting Advance is an extra amount of Universal Credit to help you pay for certain expenses. You have to pay back a Budgeting Advance.

  • Cold Weather Payment

    A Cold Weather Payment is money to help with fuel costs during periods of very cold weather. The period of cold weather must cover seven consecutive days, between 1 November and 31 March, when the average temperature must be zero degrees Celsius or below.

  • Scottish Welfare Fund

    The Scottish Welfare Fund can give grants to people living in Scotland.

  • Fraud Investigations

    Benefit or Tax Credit fraud is an offence which may be committed by making: a) False representation for claiming benefits or tax credits, or b) Dishonest representation for claiming benefits or tax credits Special rules allow for investigation and prosecution where you ...

  • Benefits Overpayment

    Guide to Benefits Overpayments, what they are, why they happen and what you should do if you have been overpaid

  • Tax Credits Overpayments

    This guide explains about tax credit overpayments and what to do if you think you have been overpaid.