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  • Salary: £27,850
  • Contract: Permanent, Full Time
  • Location: Head Office, Hammersmith, London W6
  • Closing date for applications: 11:59pm, 3rd June 2022

About this role

Are you impatient to financial hardship? Do you believe that the people experiencing financial hardship know best how to end it? Are you an organised person, who likes problem solving and helping busy teams work efficiently? Then we want to hear from you.

Turn2us is a charity that gives people information about what benefits and other financial support they can access, gives money in the form of grants, and works to break down the barriers that cause financial hardship, including racism, gender inequality, classism, ableism, and homophobia.

Turn2us is looking for someone to fill an important role in the Finance and Resources directorate that will help ensure continuity of service and support to all Turn2us staff, from providing them with the equipment and information they need when they first join, to responding to any IT issues they are having, as well as maintaining an office space that supports everyone’s needs.

The officer role will work alongside the Head of IT in delivering improvements and introducing new tools and processes that can help Turn2us staff with their work. This role will also be responsible for producing and maintaining staff training materials, and configuration of existing and new applications, among other activities aimed at maintaining a level of service to staff.

We want to hear from candidates who are passionate about social justice and who want to make a positive difference to the lives of people struggling financially, while being ambitious with their own personal growth and working hard to achieve their goals.

Please read the Office & IT Support Officer Job Pack for further information.

How to apply

If you are interested in this role, please apply on the Applied website.

1) You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.

2) As part of the recruitment process, you will be asked to complete questions around yourself which are linked to the requirements for being successful in this role.

3) The closing date for applications is 11:59pm, 3rd June 2022

Please let us know if you will require any special provision as a result of any disability should you be called for interview.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional years leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.

We offer flexible working patterns, both in terms of hours and remote working.