You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.



Contact us

Please choose from the list of common topics below or alternatively complete the online contact us form.

What would you like to contact us about?

Talk to someone from Turn2us Head Office

The Turn2us Head Office address is:

200 Shepherds Bush Road, Hammersmith, W6 7NL

We have teams covering the following areas based at our Head Office:

  • Commercial Partnerships
  • Communications (press and media)
  • Digital Services (technical/website content)
  • Finance
  • Fundraising
  • Grants (Turn2us Elizabeth Finn Fund, Turn2us Response Fund, Edinburgh Trust, Edinburgh Trust Community Programme)
  • Human Resources
  • Face-to-Face Team (working with intermediaries who are working with people in financial need)
  • Workshops and presentations
  • Volunteering

To contact any of these teams, please use the Turn2us online contact us form and select the appropriate option from the "What do you want to talk to us about?" drop-down list.

Technical difficulties with the website

To contact us about a technical problem, such as a fault or error on the website that you find while using our online tools, please use our Turn2us online contact us form.

Follow up on a Turn2us Grants enquiry/application

For questions about your Turn2us Grant Application (such as the Elizabeth Finn Fund, Turn2us Response Fund, Edinburgh Trust), please use the Turn2us online contact us form.

You can also call our switchboard on: 020 8834 9200 and ask to speak to your case worker or application officer by name. If you do not have a named worker, and have not had direct contact with a member of the grants team staff, please contact us using the form above.

Find an adviser in my area

Turn2us can't give advice about personal benefits or grants issues. If you need personal advice about your specific situation, use our Find an Adviser tool to look for a local adviser to help you.

Find out about entitlement to benefits

The Turn2us Benefits Calculator is quick and easy to use and will help you to check your benefit entitlement.

Read the Turn2us Benefits Calculator guidance for further information.

If you have a technical query or there's something wrong with the Benefits Calculator, please use our Turn2us online contact us form.

Find out about eligibility for charitable grants

You can use our Turn2us Grants Search to find out about charitable funds that might be able to help you, based on your background, circumstances and needs.

Charitable funds give grants to people in financial need that meet their eligibility criteria for help. This might include occupations, industries, locations, gender, age, religion, nationality or situation.

Our Grants Search makes searching for grants much easier. It contains details of 3,000 charitable funds that give grants for welfare or educational purposes. You can use the Turn2us Grants Search to build up a picture of your circumstances to find possible charitable funds that may be able to give you support.

Use our Grants Search

Read the Grants Search guidance for further information.

If you have a technical query or there's something wrong with the tool, please use our Turn2us online Contact Us Form and select the option: 'Report a problem with the website from the dropdown menu'.

Find information relating to my particular situation

Read the Your Situation section on our website, which has information about benefits, grants and advice/support resources in relation to many common life situations.

Please note: Turn2us can't give advice about personal benefits or grants issues. If you need personal advice about your specific situation, use our Find an Adviser tool to look for a local adviser to help you.

I want to raise funds for Turn2us

Turn2us is a UK registered charity. We receive no government funding so fundraising is vital. Our work is only possible because of the generosity of our supporters and donors. 

There are many ways you can help us fundraise. See the Get Involved section of our website for more information

You can also complete our Contact Us Form and select: 'I want to raise funds for Turn2us'. Our Fundraising team will then be in touch to discuss how best you can support us.

If you are looking for financial help for yourself, select the option: 'I'm looking for financial help for myself or someone else (Get support from our Helpline)' from the dropdown menu on our Contact Us Form.

Press/media enquiry

To contact our Communications team, please visit the Turn2us Media Centre page on our website.

Order Turn2us leaflets and posters

If you would like to print copies of our leaflet and order a poster to promote our services to the people you are helping, see our Turn2us Leaflets and Posters page.

Contact us

Use the online form below to contact one of our teams.

Contact Turn2us