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Disability Benefit Assessments

  • 04/03/2020
  • Author:bridgetmccall

This article is over a year old

Single delivery system will be tried in one region before being available nationally

Young woman sitting in a wheelchair opening the door to her flat

The Department for Work and Pensions (DWP) is to develop a new system to deliver all disability assessments.

This will mean that people in receipt of more than one benefit will not have to provide the same information repeatedly.

People are assessed on whether they are well enough to work, for either Employment and Support Allowance or Universal Credit, and on whether they are entitled to Personal Independent Payments. At the moment, these assessments are done by two separate companies who use different IT systems and different processes.

The service will be developed from 2021 and will be launched in one region of the UK before being available nationally.

Use Turn2us services to find help

Many people with disabilities use Turn2us services. Find out more about our resources and how they can help you if you have a disability and are struggling financially.

Your situation: Illness, injury and disability

You may find the information in the Ill, Injured or Disabled section of our website useful. This includes information on Personal Independence Payment and Employment and Support Allowance.

Turn2us also has information on Universal Credit.

The Your situation information section has resources to help you if you are also struggling with other life situations, such as help with housing costs and bringing up a child. There is also a carers information section.

Turn2us Benefits Calculator

You can use our free Benefits Calculator to check your entitlements to welfare benefits, tax credits and other help.

Turn2us Grants Search

To find out what help may be available from grant-giving charities, you can use the Turn2us Grants Search which contains details of over 3,000 charitable funds.

Find an Adviser

You can also use our Find an Adviser tool to find face-to-face advice in your local area.


Department for Work and Pensions press release: Next step for new service for benefit assessments announced

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