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Brian worked for the Ministry of Defence for most of his life and always assumed that his Civil Service Pension would keep him comfortable in retirement. But the increased cost of living and other pressures mean that Brian was starting to struggle. Brian was eventually forced to declare himself bankrupt, with the money from his pension now going directly to creditors.

It was not an easy journey and Brian found the process of applying for support complicated and confusing.

Turn2us helped Brian find out what support he is eligible for, and he now regrets that he was not aware of Turn2us earlier. He now uses his experience to help others who are unsure how to apply for support, including his local Salvation Army where many people are confused about Pension Credit and other help.