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Despite Linda’s full time wage, and her husband’s pension, the pair started to struggle to pay their rising utility bills.

Working as a Support Officer at a local housing association, Linda was used to helping others with their benefit claims, but had never thought that she might be entitled to any as she was working full-time. However, discussing her situation at work, a colleague told her that it was easy to check if she could claim any benefits using the Turn2us website.